Auwal Yahaya

Experience

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  TEASYPAY INTL CO LTD

  Jun 2020 - now

  Operations, Reconciliation and Settlement officer

  Oversee daily reconciliation of NIBSS Instant Payment (NIP) Inward and Outward transactions, ensuring accuracy and timely completion.Manage card payment transaction reconciliations, ensuring all processes are executed accurately and on time.Created and managed electronic values for customer wallets, enhancing the efficiency of financial transactions.Generated daily reports and managed remittances for Federal Road Safety Corps (FRSC) transactions across 36 states.Executed the reversal of failed or duplicate FRSC and wallet-to-bank transactions, ensuring minimal customer disruption.Monitored and analyzed project data flows, ensuring seamless operations across teams.Facilitated bill payments and reversals, acting as the primary point of contact for transaction troubleshooting.Represented TeasyPay as a brand ambassador, upholding the company’s high standards of customer service and professionalism.Collaborated with cross-functional teams to implement operational strategies and process improvements. Show less