Ma. Rouen Nicole Arlegui

Ma. Rouen Nicole Arlegui

IT Support Trainee

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location of Ma. Rouen Nicole ArleguiMetro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    Salesforce Business & Integ Arch Assoc Manager at Accenture

  • Education

    • University of the East

      2011 - 2015
      Bachelor of Science Computer Science
  • Experience

    • TELUS International Philippines

      Apr 2014 - May 2014
      IT Support Trainee

      Resolved technology service requests reported by employees. (Guided by an IT staff)*Hardware repairs, upgrades, maintenance, and relocation*Software installs, upgrades, and maintenance

    • Accenture

      Aug 2015 - Dec 2022

      Project Experience:*Global Best Practice Insights and Technology Company, United States – I was a Salesforce configurator. I managed users, data, and security. I maintained and customized Sales Cloud applications. I also built workflows and updated the project’s technical design document with the actual implementation details which will be used for user provisioning.*American Publicly Owned Global Asset Management Firm, United States – I configured features in objects to get the desired functionality. I created custom objects, page layouts and custom fields.*Financial Services Company, Australia – I owned a challenging part of config for entire eCRM system (permissions and profiles), working with onshore client resources. I have taken on the role of being the point of contact for Profile Governance, ensuring the master spreadsheet gets updated in a timely manner and have been co-ordinating with the testers in regards to testing the profiles. Show less

      • Salesforce Business & Integration Arch Team Lead

        Jun 2021 - Dec 2022
      • Salesforce Business & Integration Arch Sr Analyst

        Jun 2019 - Sept 2021
      • Business & Intergration Arch Analyst

        Jun 2016 - Jun 2019
      • Associate Software Engineer

        Aug 2015 - Jun 2016
    • Accenture in the Philippines

      Dec 2022 - now
      Business & Integ Arch Assoc Manager
  • Licenses & Certifications

    • Salesforce Certified Administrator (SCA)

      Salesforce
      Jun 2016
    • Salesforce Certified Platform App Builder Certification

      Salesforce
      Aug 2020
  • Honors & Awards

    • Awarded to Ma. Rouen Nicole Arlegui
      Exemplary Academic Performance UE Theatre, University of the East, Manila Mar 2015
    • Awarded to Ma. Rouen Nicole Arlegui
      Programming Skills Evaluation Passer CCSS Laboratory University of the East, Manila Oct 2014