Andreas Papadopoulos

Experience

• 

  WIND Hellas

  Jan 2006 - Nov 2007

  Shop Owner

  Franchise shop, under family management.

• 

  Public (Retail World SA)

  Dec 2007 - May 2008

  Sales Representative

  • Provided customers with advice, under the Technology department.• Demonstrated and provided training in the use of various devices, e.g. Video cameras, Mp3's, GPS and mobile phones.

• 

  Sportradar AG

  Jul 2010 - Dec 2010

  Sports Scout

  Provide live data from the games ( Basketball,Football,Volleyball ), for statistic use.

• 

  Vodafone

  Dec 2010 - May 2022

  • Being responsible for the implementation of the Consumer IoT sales and operations strategy within the Greek market• Delivering the overall budget allocation and tracking of channel remuneration/commissioning• Lead, coach and develop a well-motivated and high performing Salesforce by embedding “Vodafone Way of Selling” and re-enforcing Channel Sales Standards and Principles• Develop and deliver sales plans and forecasts to achieve objectives for Consumer IoT products and services• Defining and coordinating the logistics and after-sales services operations• Being responsible to open new Specialist Sales channels relevant for Consumer IoT products • Maximize commercial opportunities between Vodafone and customers in order to optimize revenue and customer loyalty Show less

  • Country Consumer IoT Sales Lead

    May 2020 - May 2022

  • Retail Shops Sales Trainer

    May 2015 - May 2020

  • Internet Solution Specialist

    Dec 2010 - Apr 2015
• 

  OPAP

  May 2022 - Oct 2023

  Retail Network Trainer

  • Executing the Annual Training plan at all levels of the Retail Network (Store staff, Agents and Store Managers)• Designing, developing and delivering classroom, digital and in-store training• Performing on-the-job training to ensure the smooth implementation of product launches and to collect feedback and best practices so as to identify areas of improvement• Understanding customer’s business needs and translate them into people skills and execution strategies• Developing training material focusing on operational processes, product knowledge, RG, sales and customer service technics, etc• Cooperating with Sales Team to identify network's training needs in order to execute a corresponding training proposition (classrooms, digital, e-courses, on-the-job) and deliver ad-hoc classroom/digital & on-the-job training upon specific requests which will increase productivity and overall performance• Supporting the openings of new stores via On-the-job training, ensuring their proper operation, evaluating store's personnel and planning follow-up visits• Cooperating smoothly with the e-LMS team to offer knowledge and guidance for the development of e-courses• Staying up to date with training trends to propose updated training solutions based on new approaches and techniques aiming to improve customer’s experience Show less