Experience

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  A3 emplacamento

  Mar 2009 - Nov 2012

  Auxiliar de escritório

  PortuguêsAtendimento ao Cliente; envio de Orçamentos, recebimento e pagamentos, solicitação de matrículas.Organização de processos, agendamentos de visitas aos órgãos públicos de fiscalização.Emissão de Notas Fiscais, Compra de material de escritório.Pagamentos semanais/mensais para a empresa e funcionários.English Customer service; sending budgets, receipt and payments, enrollment requests.Organization of processes, scheduling visits to public inspection offices.Issuance of Invoices, Purchase of office supplies.Weekly/monthly payments to the company and employees. Show less

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  Microlins

  Sept 2015 - Mar 2016

  Assessora de rh

  PortuguêsTreinamentos de DesenvolvimentoOrientação de RH aos alunos, ajudando-os a reinserir-se no mercado de trabalhoConsultoria para empresas parceiras na prestação de serviços de recrutamento e seleção EnglishDevelopment TrainingHR guidance to students, helping them to re-enter the job marketConsultancy for partner companies in the provision of recruitment and selection services

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  Nordeste distribuidora ltda

  Mar 2016 - Oct 2017

  Assistente de recursos humanos

  As an HR Assistant at Nordeste Distribuidora, I played a key role in managing various HR functions, from payroll administration to recruitment and employee onboarding. I was responsible for processing payroll and managing employee benefits, ensuring that all staff received accurate and timely compensation. I also handled recruitment and selection processes, which included posting job ads, screening resumes, and coordinating interviews. Additionally, I facilitated the onboarding and training of new hires, ensuring they were well-prepared to contribute to the company’s success. My work involved gathering and analyzing data related to compensation, benefits, and hiring costs to support informed decision-making.Key Responsibilities:Managed payroll and employee benefits, ensuring accurate and timely processing.Coordinated recruitment and selection processes, including job postings, resume screening, and interview scheduling.Facilitated employee onboarding and training programs to support new hires.Collected and analyzed data on compensation, benefits, company size, bonuses, and hiring costs.Supported various HR administrative tasks and employee inquiries.Keywords: Payroll Management, Employee Onboarding, Recruitment, HR Administration, Data Analysis Show less

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  Onelink

  Nov 2018 - Feb 2019

  Asesor bilingüe

  PortuguêsRealocação de passagens, informações gerais, vendas, eventos operacionais e reembolsoUsando o sistema Amadeus e CRMTratamento de tíquetes de suporte e reclamaçõesEnglishManaged relocation of tickets, general information, sales, operational events and reimbursementUsing Amadeus System and CRMHandling support tickets and complaints

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  Holcim abs

  Mar 2019 - Aug 2021

  Auxiliar de pagos

  As a Payment Assistant at Holcim ABS, I was responsible for providing essential support to both the Sales and Financial departments. My role involved assisting the Sales team with invoicing and weekly sales reports, which included tracking payments, managing pending orders, and monitoring defaulting customers. I supported the Financial department by issuing invoices, negotiating with customers on payment terms, and handling complaints through the ticketing system. Additionally, I performed accounting reconciliations using SAP, ensuring all financial records were accurate and up-to-date.Key Responsibilities:Assisted the Sales team with invoicing, payment tracking, and managing sales reports.Supported the Financial department in issuing invoices and negotiating payment terms with customers.Handled customer complaints and inquiries through a support ticket system.Conducted accounting reconciliations using SAP to maintain accurate financial records.Monitored defaulting customers and managed the resolution process.Keywords: Payment Processing, Accounting Reconciliation, Invoicing, Customer Support, SAP Show less

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  Freelance

  Sept 2021 - May 2023

  Freelance copywriter

  Content Writer / Creative Writing / Translation English x Portuguese x English

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  Upwork

  Oct 2021 - Mar 2022

  Bilingual customer service representative

  As a Bilingual Customer Service Representative specializing in Criminal and Immigration Law, I was responsible for managing client interactions and supporting legal processes for a confidential company in the USA. My primary duties included managing Facebook ads, reviewing and responding to comments and messages from prospects, and analyzing their cases through chat. I asked key questions to determine if the case was one we could assist with and followed up with phone calls to explain the legal process, timelines, and to schedule meetings with our lawyers.Key Responsibilities:Managed Facebook ads and responded to comments and messages from prospects.Conducted initial case analysis through chat and identified viable cases for legal assistance.Called prospects to explain legal processes, timelines, and schedule meetings with lawyers. Show less

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  Hiplead

  Apr 2022 - Jun 2023

  Marketing & recruiting operations specialist

  As a Marketing & Recruiting Operations Specialist at Hiplead, I was instrumental in driving the success of our recruitment and marketing strategies. I managed and optimized projects on LinkedIn Recruiter, ensuring that we targeted the best candidates for various roles. Additionally, I was responsible for assigning tasks and projects using Airtable and Asana, allowing for efficient team collaboration. My role also involved creating and analyzing databases in Airtable to track the performance of each project, using metrics such as location, candidate outreach, and job roles. I conducted 1-on-1 meetings with team members to set daily goals, optimize workflows, and ensure alignment with company objectives. Furthermore, I implemented a time-tracking system to improve productivity and accountability.Key Responsibilities:Managed LinkedIn Recruiter projects to source top talent.Assigned and tracked tasks using Airtable and Asana for effective team collaboration.Created and analyzed databases in Airtable to measure project performance.Conducted 1-on-1 meetings to set daily goals and optimize team workflows.Implemented a time-tracking system to enhance productivity and accountability. Show less

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  Lift enrichment

  Apr 2023 - now

  Recruiter

  As a Recruiter at LIFT Enrichment, I play a crucial role in shaping our team by managing the full recruitment lifecycle. I am responsible for creating compelling job postings, efficiently screening resumes, and conducting thorough interviews to ensure we bring in top talent. Additionally, I perform detailed reference checks and manage candidate data using advanced applicant tracking systems (ATS). My work involves close collaboration with hiring teams to align recruitment efforts with our company goals and ensure a seamless onboarding process.Key Responsibilities:Create and manage job postings on platforms such as Indeed.Screen and evaluate resumes to identify qualified candidates.Conduct comprehensive phone and Zoom interviews.Perform in-depth reference checks to verify candidate credentials.Manage and organize candidate data using ATS.Collaborate with hiring teams to align recruitment strategies. Show less