Lovemore Mashaya

Experience

• 

  Dimension Data

  Feb 1999 - Mar 2005

  Network Specialist

  • Network Designing• Network Monitoring• Network Installations

• 

  SIRDC

  Apr 2005 - Nov 2007

  I.T Support Administrator

  • Inventory Control• P.C Maintenance and Repairs• Network Management (Cisco switches & routers, CAN and LAN)• System Administration (Windows server 2003 active directory, Exchange 2003)

• 

  Zimplats

  Dec 2007 - Nov 2011

  Network Administrator

  • Project management• SHEQ departmental champion• Network management including Cisco switches, routers and firewalls• System administration using Windows server 2003 active directory and Exchange 2003

• 

  PM Communications

  Jan 2012 - Feb 2013

  Snr Network Engineer

  Overseeing department operations and managing various projects• Managing IT governance and risks• Supervising network monitoring systems• Responsible for IT Service delivery, infrastructure planning and services• Managing SLA, contracts and contractors• Networking design, monitoring and implementation • Providing V-Sat support• Designing structured cabling • Managing SMS and USSD gateways• Configuring and troubleshooting VoIP• Configuring and repairing POS terminals• Network auditing and quality assurance• Configuring and troubleshooting VPN solutions• Network monitoring using PRTG and net flow• Managing the call centre and GetCash platform product servers• Configuring Layer 2 and 3 Cisco ASA firewalls, routers and switches • Designing, configuring and troubleshooting VLAN, WLAN and LAN Show less

• 

  GetCash

  Apr 2013 - Jun 2018

  Infrastructure Head

  And

• 

  GetBucks Microfinance Bank

  Jul 2018 - Jun 2019

  Infrastructure Support

  Performing all or some of the following duties in both roles with varying levels of responsibility:• Leading personnel and projects; managing operations and risks• Responsible for IT service delivery, infrastructure planning and services• Managing network monitoring systems• Overseeing SLA, contracts and contractors • Designing, monitoring and implementing networks• Performing network auditing• Monitoring using SolarWinds and Unifi dashboard• Managing fibre installations and fusion splicing• Designing and installing LAN, CAN and WAN • CCTV network design, installation and administration• Access control network design, installation and administration• Network security designing and administration• Disaster recovery planning and implementation• Configuring and troubleshooting VPN solutions• WLAN configurations and troubleshooting including Cisco, Ruckus and Unifi• Configuring Cisco and Sophos firewalls, routers, switches (Layer 2 and 3)• Managing the USSD and SMS gateways Show less

• 

  NetCab

  Jul 2019 - Feb 2021

  Network Engineer

  And

• 

  Skhomo Technologies

  Mar 2021 - now

  Cisco Network Engineer

  • Overseeing daily operations and various projects with meticulous attention to detail• Managing IT service delivery, infrastructure planning and services• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and control• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and inquiries• Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competency• Responsible for LAN, CAN and WAN networking design, monitoring, implementation and auditing• Performing fibre installations and fusion splicing• Disaster recovery planning and implementation• Configuring and troubleshooting VPN solutions• SDWAN configurations & troubleshooting• Network security design and administration• WLAN configurations and troubleshooting in Cisco, Ruckus and Unifi• Configuring layer 2 and 3 Cisco and Sophos firewalls, routers, switches • Reading and interpreting technical documentation• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of statutory regulations, quality standards, governance processes and compliance requirements Show less