Denis Dendrinos

Experience

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  UCS Software

  Feb 2005 - May 2007

  Programmer and systems analyst

  Planning, designing, building and maintaining retail software for client. Analysing system needs, creating solutions.The maintenance of branch sales and store systems and of client’s central replicated environments. Hardware certifications, Network problems. Month end and mid month processing. Dealing with the client and client queries, requests.

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  UDI

  Jun 2007 - Jun 2008

  Business Analyst

  o Elicit, gather, organize, prioritize and spec business requirements.o Provide support and issue resolution services.o Create technical specifications detailing MySQL queries, GUI designs and PHP modules.o Create application user manuals.o Train Honda SA users.

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  KPMG South Africa

  Jun 2008 - May 2012

  Senior IT Investigator

  o Perform analytics on data sets in support of audit work or investigations.o Obtain data from client ERP systems.o Review business process to assess fraud risk and process failures.o Review report findings.o Perform digital evidence recovery.o Perform search and seizure exercises.o Support and grow business connections with audit and industry.

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  Smartcom

  Jun 2012 - Aug 2013

  Systems Analyst

  o Report to the operations manager.o Analyse current systems and business processes.o Document current business processes.o Maintain contract subscriber base with current details.o Import new activations and resolve any conflicts.o Design and implement business intelligence reports for management in SQL Server 2008.o Perform general support functions

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  Discovery Limited

  Sept 2013 - Oct 2018

  o Elicit, gather, organize, prioritize and spec business requirements.o Assign cost weighting to projects.o Interrogate system databases in support of analysis of business requirements.o Manage projects and SDLC.o Test case creation and evaluation.o Provide support and issue resolution services to commissions business.o Provide support and issue resolution services to Vitality business.o Facilitate communication between various stakeholders and product houses.o ERD design and specification for data warehouse solutions and reporting.o Waterfall and Agile methodologies.o SME of Commission and Finance system and reporting channels.o Maintain, integrate and facilitate commission reporting channels to approx. 141 369 brokers. Show less Understanding the business information requirements, and through a structured process documenting, validating and translating it into customer and product specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the customer's requirements. Interfacing between the business client and the development team with regards to the customer and product requirements. Ensuring that the business requirements are delivered in the implemented solution. Working with multiple business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application. Gain an understanding of the various online systems and data sources feeding into the Data Warehouse. Holding JAD/requirements gathering sessions with a senior BA.Perform analytical tasks, data extracts, run queries or any other form of analysis to gather information.Documenting the requirements in a Customer Requirements Specifications.Interview business and technical owners, as well as more experienced members of the development team. Identify and Involve other teams and domains that must be integrated to for the solution to work.Maintain and update the scheduling system and coordinate work activities between the client and development team.Provide input to technical design, and liaise between the client and the technical team.Record test results and log bugs/issues back to development team, with appropriate documentation and commentary as per the test procedure. Show less

  • MIS Business Analyst

    Sept 2013 - Oct 2018

  • Junior MIS Business Analyst

    Sept 2013 - Dec 2014
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  Data World

  Jan 2019 - Sept 2021

  Business Analyst

  o Understand, analyse and clearly define requirements.o Find the most suitable solution for system enhancements.o Using technical and presentation tools to define and verify requirements.o Manage projects and SDLC.o Test case creation and evaluation.o Document the “AS-IS” and “TO BE” business processes.o Provide support and issue resolution services to Vitality business.o Communicate the functional specification back to the client to ensure all requirements are catered.o ERD design and specification.o Clearly identify, separate and communicate testing issues. Show less

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  IoT.nxt

  Sept 2021 - Oct 2022

  Senior Business Analyst
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  FNB South Africa

  Nov 2022 - now

  Systems Analyst / Technical Business Analyst