Ananya Paul

Ananya Paul

Customer service executive

Followers of Ananya Paul2000 followers
location of Ananya PaulWest Bengal, India

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  • Timeline

  • About me

    Integrated Facilities Management at Jones Lang Lasalle

  • Education

    • GTBPS

      2004 - 2006
      AISSCE SCIENCE
    • Carmel Convent School

      1992 - 2004
      CISCE General
    • The University of Burdwan

      2008 - 2011
      Bachelor of Business Administration (BBA) (Honours) Marketing/Marketing Management, HR management 1st class

      Activities and Societies: *Participated in annual sports. *Bagged 2nd position in memory test. *Represented the college in debate and elocution competion organised by SAIL. *Participated in the annual exhibition of college and represented my team. *Participated in UGC sponsored State Level Seminar on Entrepreneurship Development.

  • Experience

    • Wipro

      Apr 2011 - Dec 2011
      Customer service executive
    • IIFL Wealth

      Dec 2011 - Jul 2013
      Relationship manager
    • JLL India

      Jul 2013 - Feb 2016
      Facilities Executive

      Expertise in managing Client visits, property, facility, inventories, pest control and cafeteria *Capable of coordinating with various stakeholders from different departments to ensure on time delivery of services*End to End Knowledge, Onsite SME for the Online Service Query Tracking Tool*Ensuring the daily, fortnightly, monthly status reports are shared timely, accurately on the basis of process checklists verification*Maintaining the attendance of the manpower deployed in the site by different stakeholders for their respective field of work.*Preparing of reports on daily,weekly,monthly basis on the basis of the observations made by the HK team & M&E team.*Conducting of monthly meetings with the different stakeholders to ensure smooth operations.* Event management.* Preparing of power point presentations for quarterly conference.* Take-care of the security and the front office operations.* Assist the technical lead in the technical issues. Show less

    • Schneider Electric

      Feb 2016 - now
      Planner
  • Licenses & Certifications

    • Tally.ERP9

  • Honors & Awards

    • Awarded to Ananya Paul
      Talent of Q1 2015 Jones lang LaSalle Apr 2015
    • Awarded to Ananya Paul
      Best Presenter Jones Lang LaSalle Dec 2014
    • Awarded to Ananya Paul
      Best Performer for the month for maintaing client relationship and acquiring most no of clients - Apr 2012
    • Awarded to Ananya Paul
      Best Performer in Benefits Training WIPRO Jul 2011
    • Awarded to Ananya Paul
      Best Performer in Voice & Accent training WIPRO May 2011