Experience

• 

  Arab media association

  Jan 2010 - Jan 2011

  Marketing executive
• 

  Orange egypt

  Jul 2012 - Mar 2013

  Direct marketing specialist

  Attack team for the high-end value post-paid segment in Marketing department.•Attacking competition by fetching of their existing accounts or restoration of acquired ones.•Searching for new opportunities, clientele and referrals to port-in. •Identify marketing opportunities for revenue growth by analyzing customer requests in competition.•Setting long-term and short-term plans for acquisition process.•Attend meetings and direct interaction to address needs for potential clients and enhancing them the preeminent offer.•Responsible for the management of assigned project for the consumer market post-paid segment for the up-selling of all offers to establish mobile network portability.•Prepare weekly campaign status reporting the direct manager.•Ensure all quality system documentation relating to the project is utilized & compiled.•Sustain customer relationship management and follow-up process.•Accountable for complain handling & handle inquiries made via email, telephone or in person.•Attaining the Conveyance request for the acquired accounts through the NPG Tool addressing the NTRA to maintain the MNP process then conserving prospect profile and SR on our Siebel database. عرض أقل

• 

  Oracle

  Mar 2013 - Aug 2019

  •Covering the Middle East and Africa region for developing support contracts for Oracle’s full portfolio both Hardware & Software.•Business planning, account penetration, marketing, influencing & negotiating customer & partner focus for the assigned accounts.•Performing quality assurance & producing management reports on regional support renewals business. •Educate customers & partners on business practices & ensure customer awareness of Oracle*s services portfolio.•Business developing by identifying & transfer leads to sales for top-tier opportunities for different lines of businesses.•Maintaining support renewal forecasts business targets, opportunities in territories revenue in the designated accounts by presenting quotations to clients, managing the bid process through to closure ensuring client issues.•Building and maintaining relationships with decision makers in the designated accounts & covering all MEA Partners. •Executing sales activities, presentations, negotiating and commercial management of designated accounts. عرض أقل •Pipeline generation and in-charge of fetching of new non-Oracle customers.•Enhancing brand awareness of Technology portfolio knowledge to non-Oracle customers.•Maintaining customer intelligence, profiling & flirting for the different tiers.•Establishing marketing activities and events for the team.•Attending discovery meetings with customers for generating leads.•Invading all sectors of market for coverage to satisfy the success of GB model.•Engaging and coordinating with partners to implement Oracle strategy within targeted accounts.•Business developing & identifying new opportunities within/beyond the accounts across all Industries.•Qualifying prospects by cold calling supporting account managers with reliable accounts.•Proactively contacting customers to establish professional working relationships and seek out opportunities in accounts. عرض أقل

  • MEA Team Lead - Services

    Mar 2014 - Aug 2019

  • Business Development - Tech General Business

    Mar 2013 - Mar 2014
• 

  Ibm

  Aug 2019 - now

  Technology services sales leader

  -Global Technology Services department handling IBM's all Logo services business in Egypt.-Responsible for generating IBM's revenue for all IBM's alliances products & services as Cisco, Dell, HP, etc..-Handling commercial & Enterprise sector in Egypt.-Manage Multi-vendor projects.-Performs as the central point to pull together the elements of a complete customer solution.