Experience

• 

  Mnm theaters, inc.

  Oct 2007 - Jun 2012

  Senior manager

  I developed new managers’ and employees’ knowledge of policies and procedures. I led 8 assistant managers and 50 associates in quarterly staff meetings, training sessions, recruitment exercises, district-wide group meetings, and staff training.HIGHLIGHT OF KEY DELIVERABLES & ACHIEVEMENTS- Orchestrated proactive approach to correct underlying process challenges - Implemented more frequent internal reviews and checks- Identified and presented operational efficiencies for leadership consideration - Created additional doorman positions beyond “point of sale” to reduce loss Show less

• 

  City of atlanta

  Jun 2012 - Oct 2016

  Police officer

  I developed operational strategies to protect and serve the citizens of Atlanta, reduced criminalities, and ensured safety of lives and properties. Collaborated with communities to sustain peace and tranquility while playing an active role in specialized training and onboarding for new police officers. HIGHLIGHT OF KEY DELIVERABLES & ACHIEVEMENTS- Developed partnership with local citizens to teach Citizens Response to Active Shooter Events.- Provided Training for Women and Children, and new officers - Documented in detail and investigated 100+ incidents. Show less

• 

  Dallas police department

  Oct 2016 - now

  Administrative and special event supervisor

  I supervise 20+ associates across 4 departments to implement special plans for all major city events and develop standard compliance with internal policies, audit compliance, employment laws, and annual training. I lead virtual and in-person presentations and meetings, policy manuals development, crime prevention initiative, and mass attack training for employees and citizens. HIGHLIGHT OF KEY DELIVERABLES & ACHIEVEMENTS- Key Player in E-911 section’s development and transition to a primary communications center. - Enhanced performance by encouraging teamwork and cohesion among associates. - Led instruction on critical incidents and response to active shooters.- Developed critical incident protocols to enhance public safety.- Facilitated multi-department collaboration to review protocols and lesson plans for various training. - Established training workshops to drive better decision-making skills and strategic initiatives.- Promoted ethical management practices. Show less