
Timeline
About me
Client Relations Manager at ETS EMEA | Business Development | Territory Sales Management | Language Assessment | TOEFL & GRE
Education

University of ado ekiti
1999 - 2004Bachelor's degree accounting
Unilorin secondary school
1993 - 1998High school certificate 'o' level subjects distinctionActivities and Societies: Chess club

Nexford university
2024 - 2025Master of business administration - mba international business
Experience

Access bank plc
Feb 2007 - Jan 2008Retail sales analystKey Responsibilities• Preparing credit approval memorandum for review and approval of the credit committee Customer acquisition, sourcing and generating deposits• Marketing of banking products and services to both new and existing bank clients.• Prompt report rendition of customer’s account activity to divisional head.

Bank phb plc
Jan 2008 - Mar 2009Relationship managerAchievements• As an entry level officer, I successfully structured a global line of credit running into hundreds of millions which enabled BankPHB to take over the salary account of a key government parastatal. This move also culminated in restructuring of the credit portfolio of over 300 staff of the same parastatal from a major tier 1 bank in Nigeria. I was recognized and commended my Region District Director for my ingenuity, tact, and administrative skills in pulling the deal through.Key Responsibilities• Preparing credit approval memorandum for review and approval of the credit committee Customer acquisition, sourcing and generating deposits• Marketing of banking products and services to both new and existing bank clients.• Prompt report rendition of customer’s account activity to divisional head. Show less

Skills-farm limited
Sept 2010 - Feb 2011Business partner account managerKey Responsibilities• Write proposals and prepare reports on prospective clients.• Manage relationship with strategic business partners who are mainly HR and L&D professionals.• Identify potential partners, recruit, and integrate them into the global consulting partner network.• Coordinate account and opportunity planning for consulting partner and help them take advantage of ongoing training and development programs as organised by skills-farm or her foreign partners.• Promote joint marketing activities according to agreed campaign targets. Show less

Air france-klm
Feb 2011 - Dec 2017Key account manager, corporate & sme salesAchievements:• Managed and grew over 120 travel partners business within Lagos and South West Nigeria Worked on the AFKL CEO project which culminated in a world first movie premiere onboard an intercontinental flight from Lagos to Paris. A 28% ROI was achieved in the short run.• Successfully coordinated the ‘’Re-facing the Brand’’ ideas incubator project for 2 years: 2015 – 2017 Successfully managed and grew the biggest oil & gas corporate account in Air France KLM NG. Minimum of 11% revenue growth was achieved YoY for 5 years. Key Responsibilities• Leveraged strategic planning to penetrate key accounts.• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.• Elevated account management by predicting potential threats from competitors to determine effective solutions.• Maintained responsibility of sales, contracts, negotiations and reporting for accounts Consistently achieved top ranking in revenue and profit growth.• Planned and led stand up meeting sessions to promote sales team professional development and sales goal reinforcement.• Introduced higher standards for customer service and increased efficiency by streamlining operations. Show less

Signal alliance limited
Jan 2018 - Sept 2019Business development managerAchievement• Initiated and built relationships with clear opportunities in the following verticals : telecommunications, Oil & Gas & Manufacturing• Applied strategic negotiation and sales closing skills to close on 3 new key accounts with a business value of N1.6 billion over a 6-month periodKey Responsibilities• Research and identify opportunities for account growth, account penetration and market expansion.• Develop and implement favourable pricing structures balancing firm objectives against customer targets.• Work with existing customers to increase purchases of products and services.• Establish relationships with key decision-makers within client organization to promote growth and retention.• Participate and actively engage in strategy meetings with other shareholders. Show less

British council
Oct 2019 - Mar 2023Account relationship managerKey Responsibilities • I operate as the lead point of contact for all matters specific to my client portfolio, including escalation and troubleshooting to resolve issues. I develop plans that consider short and long-term goals and ensure partner’s needs is aligned to capabilities. • I work within the partner ecosystem to develop business and account plans which define the product portfolio, Go-To-Market, sales, and marketing strategies. I drive the strategy implementation by blending relationships between Partners technical, sales and marketing teams and British Council’s to ensure excellent strategy execution. • I analyse managed partners data to identify trends, opportunities and gaps which enables me to propose existing pathways or recommend new approaches aligning needs and interests to market opportunities and improved team efficiency. • I build strong relationships by ensuring partners product portfolios align with the Cambridge pathway. I identify effective and most efficient route to market while tracking pipeline health. • I ensure engagements with the appropriate resources at the appropriate engagement phase, to maximize win probability and minimize time to close thus enabling proper decision making and escalations as required.• I deliver consultative support and strategy.• I monitor manage performance through regular reviews to assess overall business performance and course correct where necessary, against partners’ transformation goals and business plan. • I help drive client strategy, continuous improvement and knowledge sharing initiatives by optimizing campaigns and identifying programmatic ways to do this at scale. • I lead strategic conversations with C Level and clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders accordingly. • I deliver consultative support and up-to-date education on British Council products and represent the British Council at conferences, events or through webinars. Show less

Ets emea
Apr 2023 - nowClient relationship manager• Maintain and develop relationships with B2I (Academic Institutions, Language Schools, Agents) in country.• Develop strong working relationships with government organizations with influence on higher education policies.• Conduct presentations to clients face to face or via webinars and represent TOEFL at industry conferences.• Visit Higher Education institutions, language schools and partners using ETS’s assessment tools. • Ensure that TOEFL products and features are recognized and preferred by targeted institutions. • Manage client inquiries and resolve issues in an effective and timely manner. • Understanding the needs and challenges that higher education institutions are facing related to languages and English in particular. Business Development • Actively support demand generation in country. • Increase visibility and volume of the TOEFL test in country. • Support and Recruit TOEFL iBT Test Centers in the region. • Develop and function as the liaison for partnerships in the region. • Gather, analyze, and report market intelligence, trends, and developments. • Communicate client needs. • Duplicate successful projects in other countries in the region. Show less
Licenses & Certifications
- View certificate

Selling smarter: essential sales skills and strategies
Ashridge executive education, hult international business schoolApr 2022 
Disc user certification
Inscape / skills farms limitedOct 2010- View certificate

Key account management
LinkedinMay 2018 - View certificate

Managing your sales territory
LinkedinApr 2018 - View certificate

Sales forecasting
LinkedinApr 2018 - View certificate

Managing across cultures
Hult ef corporate educationMar 2023 - View certificate

Dynamics 365 for sales teams
LinkedinApr 2018 - View certificate

Marketing in a digital world
CourseraDec 2020 - View certificate

Sales negotiation
LinkedinJul 2021 - View certificate

Strategic negotiation
LinkedinJul 2021 - View certificate

Mckinsey forward program
Mckinsey & company - View certificate

Microsoft dynamics crm: advanced techniques
LinkedinApr 2018 - View certificate

Iiba® member
IibaJul 2024 - View certificate

English - cohort 4 - module 1: the manager role
Qa ltdMar 2021 - View certificate

Advanced lead generation
LinkedinApr 2018 - View certificate

Transitioning to management for salespeople
LinkedinApr 2018 - View certificate

Remote work foundations
LinkedinMar 2020 - View certificate

Business development: strategic planning
LinkedinJul 2021 - View certificate

The fundamentals of digital marketing
Google digital garageMar 2022 - View certificate

Foundations of everyday leadership
CourseraDec 2020 - View certificate
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Global business
Canvas credentials (badgr)Aug 2024 
Advanced security architecture for account managers
CiscoMay 2019- View certificate

Initiating and planning projects
CourseraDec 2020 
Introduction to cisco sales
CiscoMay 2019
Volunteer Experience
Local Guide
Issued by Google Local Guides
Associated with Akintayo AkintolaVolunteer
Issued by Lagos Food Bank on Dec 2021
Associated with Akintayo Akintola
Languages
- yoYoruba
- enEnglish
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