Experience

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  Pickyourtrail

  Jan 2019 - Sept 2019

  Sales management trainee

  -Managed to achieve 80-90% of target overall with the highlight of 140% achievement in the first month-Developed formidable relationships with various suppliers abroad for handling various customer demands such as complimentary decoration requests, candlelight dinners, and room upgradations increasing customer happiness score by 10%-Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.-Engaged customers with passion and enthusiasm for leisure travel, building effective rapport to generate loyalty and maximize customer retention.-Employed active listening and research skills to establish and maintain positive, loyal client relationships.-Managed portfolio of 10+ High Net Worth clients. Show less

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  Reliance retail

  Jan 2020 - Mar 2020

  Logistics and supply chain trainee

  -Gained practical knowledge in Inbound and Outbound operations and learning SAP program for generation orders and invoices-Operated IoT devices to handle sorting and picking of goods based on the type of goods namely flow through and non-flow through items by utilizing RFID scanners with an efficiency of 90%-Volunteered to place P.O and generate Good Receipt Note and increased efficiency of processing inbound vehicles due to workforce shortage during the beginning of Covid-Generated scope for improvements in inbound operations with respect to the division of labor, reduced lead time and accountability, and employee engagement-Attended Health and Safety training to ensure consistent adherence to warehouse safety policies. Show less

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  John lewis & partners

  Nov 2021 - Jan 2022

  Warehouse associate
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  Fareshare cymru

  Jun 2022 - Oct 2022

  Operations intern

  - Working with the Head of Operations to conduct a review and refresh of FareShare Cymru’s Standard Operating Procedures- Regular dialogue with our Operations Team to understand how they currently conduct their roles, and understand any challenges experienced in most effectively utilizing the surplus offered and provided - Engaging with FareShare Regional Centres around the UK and FareShare UK (primarily by phone and email) to understand their SOPs and glean learning where relevant to assess our own efficiency- Engaging with other FareShare Regional Centres to learn about how they most effectively utilise the surplus and provide alternatives- Research into SOPs and efficiencies in similar settings, and best practice from the food industry – particularly those that work with short-life product(s)- Working with our Volunteering and Employability Coordinator to understand and assess our current offering to Employability placements - Research into running Employability schemes in comparesearch into Employability schemes as implemented at other FareShare UK siteable settings within the third sector and food industry- Research into potential partner organisations that might support FareShare Cymru’s Employability offering.- Research into the costs and long-term benefits of Employability, and the roles and skillset(s) needed to make it a success within an organisation Show less

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  Motorsense limited

  Oct 2022 - now

  Supply chain and logistics analyst

  -Managing supply chain and operational functions of leading OEM Ford Motors and Jaguar Land Rover which include: customer service, warehousing, inventory management, demand planning, order fulfilment, distribution, logistics, MRP, ERP, EDI, as well as strategic sourcing and purchasing and perform physical verification of the stocks versus book stocks-Planning and scheduling process by maintaining data integrity-In charge of inbound documentation and customs process and outbound operations from generating ASN, Odette bar code label meeting 100% of customer requirements.-Ensured to keep 100% supplier score from customers-Keep records and maintain inventory of the stocks, supplies and demands to ensure OTIF delivery-Improving logistics operations to avoid premium freight spend-Liaising with 8 suppliers and effectively communicating with customers-Maintaining inventory worth 500,000-900,000 GBP Show less