Sherif Abdallah

Experience

• 

  Emirates NBD

  Dec 2011 - Jan 2013

  Sales Executive

  organising sales visitsdemonstrating/presenting productsestablishing new businessmaintaining accurate recordsattending trade exhibitions, conferences and meetingsreviewing sales performancenegotiating contractsPromotional prospects are excellent - progression can be into senior sales roles or into related employment areas such as marketing or management.

• 

  ALDO Group

  Jun 2013 - Aug 2015

  • Promote and monitor quality service among staff through training and by acting as a positive role model• Maintain employee attitude and morale by recognizing outstanding performance and service • Working with the Store Manager to meet the long range retail and company objectives• Responsible for work schedules, break periods, work hours and vacations.• Provide the Store Manager with a weekly update on the progress of the store and staff• Ensure proper store image.• Responsible for the operation of the store, such as inventory control and maintenance in the absence of the Store Manager• Responsible for addressing customer grievances and inquiries.• Ensure store security• Evaluate staff performance and development needs. Delegate responsibilities between the staff. Show less Responsible for creating a sales environment that enhances the buying experience. Also in charge of driving the full sales lifecycle, from initial contact to demonstrations and sale. Duties: -Greets and welcomes all customers entering the store.-Assist customers in locating merchandise.-Gives advice and guidance on product selection to customers.-Develops strong product information knowledge.-Ensures clear and pertinent communication of ongoing promotions.-Ensures promotion materials in store are up to date and in impeccable conditions.-Presents merchandise upon request -Stocks shelves and furniture with merchandising as per merchandising rules.-Creates customer profile forms with impeccable field filling.-Executes all steps of successful customer profile creation.-Ensures customer card is issued as per system requirements.-Processes cash and card payments-Ensures complete and infallible follow through of all customers requests.-Answers customers queries.-Assists in pricing activities.-Executes tasks as assigned during stock control activities as per company's rules.-Receives, unpacks, scans and stores stock as per company's rules.-Transfers stock and materials as per company's rules.-Ensures complaints, refunds and exchanges are solved by the store manager.-Immediately reports discrepancies and problems to store manager.-Participates in the ongoing daily operational activities of the store as requested by the store manager. Show less

  • Assistant Store Manager

    Mar 2014 - Aug 2015

  • Senior Sales Associate

    Jun 2013 - Feb 2014
• 

  Dubai Holding Group

  Sept 2015 - Sept 2017

  Store Manager Zara/Inditex

  •Greeting customers and ensure that they served by shop staff in timely manner and in compliance with quality and service standard.•Ensure proper implementation of company policies and procedures for operational effectiveness.•Control merchandising of products display in order to optimize sales and ensure it is in the line with brand image and standard.•Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximize range and size availability at all the time.•Managing Dept staff by setting goals and objectives.•Observing performance, developing and motivating employees, in order to ensure the highest level of performance are achieved.•Weekly Dept meeting in order to insure all Dept activities, objectives and events are properly understood and communicated.•Conduct on the job training, demonstration and instruction for existing employees in order to support their development and ensure the highest standard performance.•Planing weekly staff and managers Rota, to ensure store is covered daily by staff and managers.•Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached.•Weekly performance, products feedback and competitors check.•Daily, weekly and monthly comparison LFL.•Conduct seasonal performance appraisals for Dept staff.•Handling store activities and operations such as sale preparation, maintenance, IT issues and mall management communication. Show less

• 

  Apparel Group

  Mar 2018 - now

  • Cluster Manager - Beverly Hills Polo Club

    Feb 2023 - now

  • Senior Store Manager - Beverly Hills Polo Club

    Mar 2018 - Feb 2023