Alyssa Dunham

Experience

• 

  DR. D.M. FITZGERALD & ASSOCIATES

  Jun 2015 - Aug 2020

  Optical Technician

  • I work closely with optometrists and opticians, developing more and more skills every day.• Perform routine administrative tasks like screening calls and scheduling appointments. • Trained new employees on how to work diligently and what tasks they must complete each day.• I work with approximately 40-50 patients a day one on one making sure their experience is as best as it can be.• I implement my people skills and compassion to make people feel comfortable, even if they may have something wrong with their health. Show less

• 

  Böhme

  Jun 2015 - Jun 2016

  Sales Associate

  • Interacted with customers, providing exceptional service and answering inquiries about products and services• Sold clothing to young women to help boost their confidence and feel good in their skin

• 

  KENNEDY GIRLS TRAVELING BASKETBALL ASSOCIATION

  Sept 2017 - Mar 2018

  Head Basketball Coach

  • Coached fifth-grade girls while teaching them the importance of teamwork, hard work, determination, and perseverance • Instructed the basic fundamentals of basketball• I shared my love and passion for basketball with girls that were just starting out their careers.

• 

  The Iowa Speedway and The University of Iowa

  Jun 2019 - Aug 2019

  Iowa Speedway Practicum

  • Used customer service to connect with fans and increase their experience. • Organized different events and games for fans to participate in. • Shared and presented different ideas on how to improve the Iowa Speedway for themselves and their fan base. • Interacted with season ticket holders and talked about their experience.• Cold called to make different ticket sales.• Made suggestions to the superiors on different ideas that would maximize their sales, attendance, and morale. Show less

• 

  University of Iowa

  Jan 2020 - Jun 2020

  Fans First Practicum

  • Attend spring University of Iowa athletic events and offer exceptional customer service to fans • Complete operations tasks for certain sporting events• Worked the B1G Women’s Swim and Dive Championship• Help the athletic department in any ways necessary to continue giving fans, athletes, coaches, and staff incredible sporting experiences within the university

• 

  Perfect Game USA

  Jun 2020 - Aug 2020

  Merchandise Sales Intern

  Merchandise Sales Intern at Prospect Meadows. Mission is to sell as much merchandise as possible and increase sales numbers each day. Keeping up with inventory and merchandise in stock.

• 

  TILLE EYE CARE & ASSOCIATES, LLC

  Nov 2020 - Oct 2021

  Optical Technician
• 

  Omnicell

  Jan 2022 - now

  • Sr. Service Renewal Specialist

    Jul 2024 - now

  • Service Renewal Specialist

    Jan 2022 - Jul 2024