Atallah Ali

Atallah ali

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location of Atallah AliRiyadh Region
Phone number of Atallah Ali+91 xxxx xxxxx
Followers of Atallah Ali2000 followers
  • Timeline

    Feb 2014 - May 2015

    Technical Support

    Al Rabie Saudi Foods Company
    Jun 2017 - Dec 2017

    Tecnical Support Specialist

    Nayifat Installment Company
    Jan 2018 - Apr 2022

    IT Specialist

    Vinnell Arabia
    Oct 2022 - Jan 2024

    IT support engineer

    NourNet
    Current Company
    Dec 2023 - now

    Operations and Maintenance Engineer

    GDC Middle East الشركة السعودية لتهيئة وصيانة الطائرات
  • About me

    Operations and Maintenance Engineer في GDC Middle East الشركة السعودية لتهيئة وصيانة الطائرات

  • Education

    • كلية الإتصالات والمعلومات

      -
      Diploma of education network administrator system
  • Experience

    • Al rabie saudi foods company

      Feb 2014 - May 2015
      Technical support

      ❖ Closing Tickets with support advice.❖ Performing Hardware – software installation\ configuration.❖ Troubleshooting devices and providing the fastest resolution.❖ Support employees with all technical issues (Hardware-Software)❖ Training & guiding employees on minor system issues and how to resolve them.❖ Maintained working log and tracking for all Technical support requests through the system.

    • Nayifat installment company

      Jun 2017 - Dec 2017
      Tecnical support specialist

      ❖ Closing Tickets with support advice.❖ Performing Hardware – software installation\ configuration.❖ Troubleshooting devices and providing the fastest resolution.❖ Support employees with all technical issues (Hardware-Software).❖ Training & guiding employees on minor system issues and how to resolve them.❖ Maintained working log and tracking for all Technical support requests through the system.

    • Vinnell arabia

      Jan 2018 - Apr 2022
      It specialist

      ❖ Regularly evaluating our IT systems to ensure they meet the necessary demands❖ Installing new software and hardware components.❖ Assisting with network administration tasks❖ Resolving all issues coworkers have with their IT systems and software.Educating coworkers about network security and best practices for computer usage.Supporting the day-to-day operations of our computer network.

    • Nournet

      Oct 2022 - Jan 2024
      It support engineer

      ❖ Solve nournet employee email issue.❖ Monitor customer server and firewall and report any issues.❖ Monitoring NourNet customer links and reporting any issues.❖ Create new accounts in AD and reset or block and unblock accounts.❖ Solve customer network issues and escalate it to the provider if required.❖ Monitoring NourNet core network nodes and opening a ticket for any issue, and calling the Core Network the team as well as send an email about the issue, and follow up till the issue is resolved.❖ Follow up with the Duty Engineer and the customer outside regular working hours till the issue is resolved. Show less

    • Gdc middle east الشركة السعودية لتهيئة وصيانة الطائرات

      Dec 2023 - now
      Operations and maintenance engineer

      ❖ Solve nournet employee email issue.❖ Monitor customer server and firewall and report any issues.❖ Monitoring NourNet customer links and reporting any issues.❖ Create new accounts in AD and reset or block and unblock accounts.❖ Solve customer network issues and escalate it to the provider if required.❖ Monitoring NourNet core network nodes and opening a ticket for any issue, and calling the Core Network the team as well as send an email about the issue, and follow up till the issue is resolved.❖ Follow up with the Duty Engineer and the customer outside regular working hours till the issue is resolved. Show less

  • Licenses & Certifications

    • مهارات الحوسبة السحابية

      اكاديمية ابراهيم بن عبدالعزيز ال ابراهيم للتدريب
    • مهارات حل المشكلات

      اكاديمية ابراهيم بن عبدالعزيز ال ابراهيم للتدريب
      Jun 2016
    • Project management time and cost management

      Doroob دروب
      Oct 2019
    • Ccna

      Cisco
      Apr 2017
      View certificate certificate
    • Teamwork skills

      Doroob دروب
      Sept 2019
    • Stress management in the workplace

      Doroob دروب
      Sept 2018
    • Self management

      Doroob دروب
      Jan 2019
    • Project management: communication and risk management

      Doroob دروب
      Sept 2019