Anne Nylund

Experience

• 

  Swedbank

  Aug 2008 - Aug 2009

  Telefonbanken

  Personal service and advice via telephone and e-mail.

• 

  Swedbank Card Services AB

  Jan 2009 - Jan 2014

  Swedbank Cardservices ”BABS”Business assessment - Calculation of any potential credit exposures with a proportionate Financial assessment of business performance and leadership.- Risk evaluation- Solvency - Identifying legitimate vs. fraudulent businesses - AML- VISA and Mastercard regulations - Card regulations Supporting our Merchants, partners and Branch Offices via telephone and e-mail.Training within the team - new employees. Supporting the chargeback with daily tasks.

  • Merchant Agreement Specialist

    Jan 2010 - Jan 2014

  • Babs Kund- & Affärsstöd Specialist

    Aug 2009 - Jan 2010

  • Babs Specialist

    Jan 2009 - Jan 2010
• 

  Swedbank

  Jan 2014 - Jan 2019

  Team Leader - Swedbank Cardservices ”BABS”Responsible for daily delivery, supporting the team and other entities with daily matters. Swedbank Cardservices ”BABS”Business assessment - Calculation of any potential credit exposures with a proportionate Financial assessment of business performance and leadership.- Risk evaluation- Solvency - Identifying legitimate vs. fraudulent businesses - AML- KYC CDD, ODD- VISA and Mastercard regulations - Card regulations

  • Team Leader

    Jan 2017 - Jan 2019

  • Merchant Agreement Specialist

    Jan 2014 - Jan 2017
• 

  Swedbank Pay

  Jan 2020 - now

  Team of 12 employees Online, Instore and unattended Payments, KYC, Swish Handel and Paylater. Part of Line of Business: Swedbank Pay Small & Medium Business.About me:I am passionate about our business, committed and as a manager, my ambition is to leave great freedom under responsibility and I like to have an open dialogue. I have great faith in each individual’s own ability to grow by gaining, feeling and taking responsibility. I expect commitment and willingness to deliver. That we deliver on time with good quality is important to me. Show less Team of 15 employees.Online, Instore and unattended Payments, KYC, Swish and Paylater. Part of Delivery & Onboarding.About me:I am passionate about our business, committed and as a manager, my ambition is to leave great freedom under responsibility and I like to have an open dialogue. I have great faith in each individual’s own ability to grow by gaining, feeling and taking responsibility. I expect commitment and willingness to deliver. That we deliver on time with good quality is important to me. Show less

  • Fraud Prevention Officer - Fraud Prevention Nordic, OP Operations Risk & Compliance

    Dec 2022 - now

  • Fraud Prevention Officer - Fraud Prevention Nordic, OP Payment Processing Operations

    Jul 2022 - Dec 2022

  • Head of Merchant Agreement Online, Swedbank Pay Small & Medium Business

    Apr 2022 - Jun 2022

  • Team Manager - Agreement Online, Delivery & Onboarding

    Jan 2020 - Apr 2022