Experience

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  Department of conservation and recreation

  Jun 2008 - Jul 2014

  Professional rescuer

  • Secured and controlled work environment to maintain a safe and clean facility• Assigned and oversaw daily task to completion• Trained team members on proper safety procedures

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  High speed service of boston, boston ma

  Jun 2008 - Jul 2014

  Administrative assistant

  • Coordinated appointments and meetings.• Made cold and warm calls to create new business and to sell additional services.• Gathered competitor information and reviews.• Created a customer contact database. • Distributed promotional materials to increase clientele and customer retention.

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  Crabtree & evelyn

  Jul 2014 - Oct 2014

  Office coordinator / marketing asst., marketing department temp

  • Managed office calendar for management team as well as retail market calendar. • Reviewed in-house social media outlets and monitored competitor’s.• Generated competitive review on a monthly basis. • Monitored new promotions and the impact on the company through data analysis.• Conducted competitor and market research.Other duties: Track expenses; create purchase orders, filing, and monthly expense reports.

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  Everbridge

  Oct 2014 - Sept 2017

  ▪Managed a portfolio of 300+ small to mid-size accounts, providing personalized attention and support to ensure client satisfaction and retention.▪Offered customized solutions-oriented options to potential consumers, leveraging deep product knowledge and understanding of client needs.▪Strengthened account relationships through proactive communication and problem-solving, resulting in high customer retention rates.▪Educated clients on the importance of implementing a SAS product in their workforce, highlighting its benefits in enhancing productivity, safety, and the financial implications associated with Mean Time to Repair.▪Demonstrated meticulous attention to detail in developing and executing follow-up strategies with clients, facilitating growth within usage and driving product expansion opportunities. Show less ▪ Collaborated closely with Account Executives and Account Managers to develop and refine sales strategies and qualification criteria, ensuring alignment with organizational goals and objectives.▪ Worked collaboratively with cross-functional teams to structure rationalized strategies aimed at capitalizing on emerging opportunities within the market.▪ Conducted thorough research on customer lists to identify and generate new sales pipeline opportunities, leveraging market insights and industry trends.▪ Achieved consistent success as a top-producing Business Development Representative, consistently exceeding sales goals quarter over quarter.▪ Developed and implemented successful drip campaigns designed to retain existing customers and drive product growth, resulting in increased customer engagement and satisfaction. Show less

  • Account Manager

    Oct 2015 - Sept 2017

  • Business Development Representative

    Oct 2014 - Nov 2015
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  Laer realty partners, agent partner

  Oct 2017 - Oct 2019

  Real estate agent
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  Keller williams coastal realty

  Oct 2019 - now

  Real estate sales consultant

  Experienced in leading strategic sales initiatives, encompassing team leadership, performance coaching, team building, financial management, system implementation, client relationship management, presentations, home evaluations, inspections, social media, and appraisals.▪Act as the primary point of contact for clients, providing personalized guidance and support throughout the buying or selling process.▪Conduct thorough needs assessments to understand clients' goals and preferences, and tailor solutions to meet their individual needs.▪Facilitate property viewings, negotiate offers, and assist clients with contract negotiations to ensure favorable outcomes.▪Utilize market research and analysis to advise clients on pricing strategies, property values, and market trends.▪Collaborate with cross-functional teams, including lenders, inspectors, and attorneys, to ensure smooth and timely transaction processes.▪Build and maintain strong client relationships through regular communication, follow-up, and ongoing support.▪Provide ongoing consultation and assistance to clients post-transaction to foster long-term loyalty and referrals.▪Stay informed about industry trends, market conditions, and regulatory changes to provide informed guidance to clients. Show less