
Jason Almeida
Customer Service Associate

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About me
Senior Manager - HR
Education

University of Mumbai
-Bachelor's Degree Industrial and Organizational Psychology
Indian Institute of Management, Shillong
2021 - 2022PGCHRM Human Resources DevelopmentPGCHRM in collaboration with SHRM

Welingkar Institute of Management
-Post Graduate Diploma In Human Resource Management
Experience

Firstsource Solutions Limited
Aug 2010 - Dec 2011Customer Service Associate
Tata Motors
Dec 2011 - now- Consult with business stakeholders in identifying training needs and implementing the Sales Training strategy / roadmap - Managing the customisation, UAT and launch of new LMS and define its governance process- Enhancing learner’s experience and journey by creating new elearning modules and classroom training programs- Creation, Curation and Deployment of various training contents and eLearning modules- Facilitate Train The Trainer programs and manage knowledge transfer process- Identify and evaluate metrics for measuring effectiveness and impact of learning solutions Show less
Senior Manager - HR
May 2024 - nowSenior Manager - Sales Training
Dec 2016 - Apr 2024Executive - HR
Dec 2011 - Dec 2016
Licenses & Certifications

Tata Business Excellence Model Practitioner
Tata Motors
Communication Strategies for a Virtual Age
University of TorontoAug 2020.webp)
Introduction to Public Policy
Indian Institute of Democratic Leadership (IIDL)Dec 2020
High Impact Presentation
Dale Carnegie Training India
Advanced Excel Certification
Princeton Academy
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