John Caroland

Experience

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  Follett Higher Education Group | Nebraska Book Company

  Aug 1991 - Aug 2013

  Bookstore Manager

  Grew retail Operation from $1.5 Million to $4.5 Million Per YearCoordinated with Provost, Registrar and Faculty to Ensure Compliance to Tennessee State LawCollaborated with Faculty to Ensure Accuracy of PublicationsDeveloped and Managed Adherence to Annual BudgetInterviewed, Hired, Trained, and Supervised 25 Direct Reports Developed and Prepared Reports for Upper ManagementCalibrated and Trained Employees for Leasing CompanySupervised Ordering, Processing and InvoicingPrepared and Executed Major Rush PeriodsProvided Bookstore Customer Services for 12,000+ Students AnnuallyManaged and Supervised Bookstore Inventories Planned, Organized and Executed Merchandise Display New Student Orientation Provided Excellent Customer Service Show less

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  Hobby Lobby

  Nov 2015 - Dec 2021

  Customer Service Manager

  Customer Service Management and SalesMerchandise and Inventory ManagementProcess Financial Transactions

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  Ansell's Handyman Services

  Jul 2016 - Feb 2017

  Accounts Payable and Accounts Receivable Specialist

  Recorded all A/R PurchasesBilled A/R to Correct Job SiteCreated Invoices and StatementsIssued Checks for A/P Balanced Check BookPerformed EOMEntered Time CardsIssued Payroll

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  Clarity Products

  Jul 2017 - Jul 2018

  Accounts Receivable Specialist

  InvoicingAccounts Receivable and InvoicingProcessed all Receivables and Customer Service SupportCreated A/R Procedure ManualMaintained Customer Documentation for Legal PurposesProcessed Benefits Enrollment for Employees

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  Food City / KVAT Foods Inc.

  Dec 2021 - now

  Floral Manager

  Order perishable flowers, plants, gifts and supplies to meet business needs.Maintain flowers and plants for best condition and presentation.Create floral arrangements.Maintain accurate and timely records.Conduct monthly Inventory.