Anmol D.

Experience

• 

  Steve and Barrys

  May 2004 - Apr 2005

  Trainee programmer
• 

  Capgemini

  May 2005 - Jul 2007

  SAP CRM Technical Consultant

  - SAP CRM technical consultant. - Worked on projects involving CRM Sales, Service and Marketing, CRM CIC and Web-shop . - Hands on experience on ABAP, Actions, Events, BADI's, smart forms, CRM one order framework, Middleware, CRM Mobile, Groupware Integration using CRM 4.0, 5.0. - Requirement analysis and preparation of technical and functional specs - Offshore co-ordination - Data Migration of master data using ABAP programs and LSMW - Conducted trainings as a part of Practice building for SAP CRM - Preparation of training material, knowledge management documents and project specific document templates. Show less

• 

  IBM

  Nov 2007 - Jul 2010

  SAP CRM Package Solution Consultant

  - Doing RICEF developments using SAP CRM web UI and CRM technical ABAP. - Hands on experience on ABAP, Actions, Events, BADI's, smart forms, CRM one order framework, Middleware, CRM Mobile using CRM 5.0, CRM 2007 and CRM 7.0. - Functional/Technical experience on projects involving CRM Sales, Service and Marketing, CRM CIC - Team Lead, Architect, SME in SAP CRM area. - Requirement analysis and preparation of technical and functional specifications documents. - Finalising templates for data migration from legacy to SAP CRM systems. - Stakeholder Management, working on client location. Show less

• 

  Wipro Technologies

  Jul 2010 - Aug 2013

  - CRM 2007, 7.0 & EhP1: Implementation, Upgrade, Enhancements & Production Support - Team lead for development of Origin Online Self-Serve Portal - Requirement analysis and preparation of technical and functional specifications documents. - SAP CRM technical/Functional ABAP and WEBUI using SAP CRM 7.0 - Rapid application builder, GENIL BOL programming- Hands on experience on ABAP, Actions, Events, BADI's, smart forms, CRM one order framework and Middleware. - Worked on complex architecture projects, which involve SAP CRM, EP, ISU, ECC, stream serve, open text, gateway etc. - Implementation of SAP CRM Sales, Service and Marketing. - Leading SAP CRM development team - Worked on SAP CRM ISU Business and Technical Master data, Service notification - Avaya Integration with SAP CRM - Worked on Request For Proposals for various new initiatives Show less

  • SAP Consultant and Delivery Lead

    Nov 2011 - Aug 2013

  • Technical Leader

    Jul 2010 - Nov 2011
• 

  Synergy

  Oct 2013 - Dec 2013

  SAP CRM Consultant

  SAP CRM/ISU Techno Functional consultant (Independent)- POC for SAP CRM CMS to enable CTI (Computer telephony integration), Landing Page- Working as a techno functional sap CRM consultant in the release team- Impact Analysis of new switches related to SAP CRM EHP3 on the existing system- Writing functional/technical specs- Coding enhancements related to collection Workitems, Fact Sheet using SAP CRM WEBUI, GENIL- BOL programming

• 

  Soulbook Pty Ltd

  Oct 2013 - now

  Director Of Services
• 

  Medibank Health Solutions

  Jan 2014 - Mar 2014

  SAP CRM Consultant

  SAP CRM Consultant at Medibank Health Solutions

• 

  Downies

  Apr 2014 - Jul 2014

  Sap Crm Consultant
• 

  Aurizon

  Apr 2014 - Apr 2014

  SAP CRM Functional Consultant
• 

  United Energy and Multinet Gas

  Jul 2014 - Aug 2014

  SAP CRM Consultant

  SAP CRM Functional consultant.

• 

  Medibank

  Sept 2014 - Jul 2018

  • Created the process to handle new changes initiated from project/business stakeholders and production incidents• Engaging with stakeholders to discuss new requirements.• Cost and time estimates • Scheduling of work into the continuous delivery pipeline• Manage the delivery of work via outsourced vendors• Enforcing the correct delivery methodology which involves proper documentation, approval processes and code reviews• Engaging with end users to understand the system issues and suggest improvements.• Defining and managing SLA’s for problems, Incidents and production downtime etc.• SME in the area of SAP FS-PM and CRM Show less

  • SAP Delivery Lead

    Jan 2017 - Jul 2018

  • SAP Functional Architect & Delivery Lead

    Sept 2014 - Dec 2016
• 

  Qsome - Fast Forward Your Software QA

  Jan 2018 - Jun 2019

  Promotor

  Test Automation

• 

  1905 LLC

  Sept 2018 - Jun 2019

  Promoter

  What is UserExpress?UserXpress transforms SAP User Management, saving valuable time and money by streamlining a range of everyday tasks. With UserXpress, you can:- Connects to any number of systems- Quickly and efficiently meet everyday reporting and provisioning needs.- Manage tens of thousands of users from one tidy screen.- Search for users in real time, with immediate results.- Installs in minutesDownload the brochure CLICK HERE (https://www.1905ideas.com/sites/default/files/UserXpress.pdf) Contact us at info@soulbook.com.au for an online 'sales-free' demo or download your free 30 day trial: https://lnkd.in/dNJFsSR Use PromoCode SOULBOOK Show less

• 

  Department of Defence

  Oct 2018 - Mar 2023

  SAP Service Delivery Manager

  • Responsible for the overall changes to the system• Project schedule and Resource planning for the SAP EWM system• Defining Communication strategy• Conducted the sprint planning, daily stand ups, Retrospective• Defined and documented the scope, owned the estimates, owned the project plan

• 

  Webcrafts

  Jul 2020 - now

  Director of Services

  Sales and StrategyCustomer Experience ManagementAccount ManagementBrandingTeam Building

• 

  Spakashion

  May 2021 - Mar 2023

  Founder
• 

  MetaPOS

  Jan 2022 - now

  CEO and Co-Founder

  Sales and StrategyCustomer Experience ManagementAccount ManagementBrandingTeam Building