
Claire Potter
Customer Assistant

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About me
Medical Rota Co-ordinator at Liverpool Womens NHS Foundation Trust
Education

Southport College
2020 - 2021Level 3 Counselling Skills
Christ the King Sixth Form
2014 - 2016A Levels Psychology, Media Studies, Film Studies & English Literature 3 A Levels and an AS Level ranging from A to C
Christ the King R C High School
2009 - 2014GCSEs 10 GCSEs ranging from A* to B
University of Liverpool
2016 - 2019Bachelor of Science - BSc PSYCHOLOGY 2:1
Experience

Clarks
Jul 2014 - Jun 2015Customer AssistantWorking at Clarks allowed me to gain an initial understanding of retail and sales from the age of sixteen. Given this, I was able to provide a professional and informative experience for consumers. I endured extensive training in shoe fitting, which encouraged me to feel like a valuable team member. Clarks was a fantastic challenge to aid my growth in the working world, as targets and goals were provided for each shift. Overall, the opportunity sparked the development of my optimistic work ethic and determination to succeed in the working world. Show less

Marks and Spencer
Jun 2015 - Aug 2020Customer AssistantWithin this role, I have developed retail talent on a part-time basis both during and after studies. Prioritizing the consumer’s needs within a fast-paced retail environment is a skill I have conquered. The consumer’s experience is, and always will be priority. Because of this, I consistently strive to ‘make every moment special’ by perceptively analysing the consumer’s subtle behavioural cues to identify their needs. Additionally, this role has allowed me to collaborate with team members to provide an exceptional service during the consumer’s experience by interacting and listening to the consumer. I have played a flexible role in the store, providing support to every department, ranging from clothing to hospitality. Show less

Topping & Company
Aug 2019 - Jan 2021Administrative AssistantAdministrative Assistant at Topping & Company Chartered Accountants and Business Advisors.My current position at Topping’s requires me to multi-task, while maintaining complex schedules. My role is focused around ensuring a steady completion of workload in a timely manner. I work closely with colleagues across the business at all levels to provide our team with administrative support. My range of tasks involve maintaining spreadsheets, preparing and submitting accounts and tax returns, following and using accounts systems, processing invoices, and reconciling several bank accounts. Show less

Bake The Cake Southport Limited
Nov 2020 - Sept 2023DirectorI was the Director of my own business Bake The Cake Southport Limited for around 3 years. I thrived from this cake baking business venture and balanced my business alongside full time work.

Southport and Ormskirk Hospital NHS Trust
Jan 2021 - Aug 2021E-Rostering and RA Assistant Administrator
Liverpool Women's NHS Foundation Trust
Aug 2021 - nowMedical Rota Co-Ordinator
Licenses & Certifications

Community Mental Health Training
The Open Door CentreMar 2019
Volunteer Experience
Listening Volunteer
Issued by Samaritans on Sept 2018
Associated with Claire PotterVolunteer
Issued by Be Free Campaign on Aug 2023
Associated with Claire Potter
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