Roy Thorp

Roy Thorp

Sergeant

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location of Roy ThorpMarana, Arizona, United States

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  • Timeline

  • About me

    Heating and Air Conditioning Manager

  • Education

    • Mesa Community College

      2019 - 2021
      Associate of Arts Business Administration, Management and Operations A

      Activities and Societies: Phi Theta Kappa, Honors Society, National Society of Collegiate Scholars, Philosophy Club

    • Anoka Technical College

      1995 - 1997
      Diploma of Education Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician A
  • Experience

    • Army National Guard

      Mar 1991 - Mar 2000
      Sergeant
    • Coyote Cooling & Heating

      Mar 2003 - Oct 2007
      Owner

      Started a residential/light commercial heating and air conditioning company. Grew company to a multimillion dollar operation in 2 years. Sold company at a premium after 3 1/2 years in business.

    • Boyer Heating and Cooling

      Sept 2013 - Oct 2016
      Sales And Installation Manager

      Managed the retro-fit sales and installation department for a residential/commercial heating, air conditioning, and refrigeration company.

    • Magic Touch Mechanical

      Oct 2016 - Jan 2018
      General Manager

      Managed all operations for residential/ light commercial heating and air conditioning company.

    • D&J Air Conditioning

      Jan 2020 - May 2023
      Service Manager

      Started running retrofit sales / installation / service departments that were poor performers for the company. Reorganized and implemented process changes aligned with owners growth expectations. After six months revenue, profit, and growth had exceeded expectations to require an retrofit installation manager to be added. I continued to run the service department and consult installation and construction departments. I also implemented training and recruitment strategies for all departments.

    • Achilles Air Conditioning

      May 2023 - now
      Senior Service Technician

      Leadership and training role focusing on service and retrofit installation team members. Provide weekly classroom training as well as field training. Resolve complex issues with systems and handle customer complaints.

  • Licenses & Certifications

    • EPA Section 608 Certification

      US Environmental Protection Agency (EPA)
      Jan 1996
    • Air Conditioning - Installation & Service

      North American Technician Excellence (NATE)
      May 2017
    • Air Distribution Specialty (Service) (ADSS)

      North American Technician Excellence (NATE)
      May 2017
    • Heat Pump (Air to Air) Service

      North American Technician Excellence (NATE)
      Oct 2012
      View certificate certificate
    • Gas Furnaces - Installation & Service

      North American Technician Excellence (NATE)
      Oct 2012