Roy Thorp

Experience

• 

  Army National Guard

  Mar 1991 - Mar 2000

  Sergeant
• 

  Coyote Cooling & Heating

  Mar 2003 - Oct 2007

  Owner

  Started a residential/light commercial heating and air conditioning company. Grew company to a multimillion dollar operation in 2 years. Sold company at a premium after 3 1/2 years in business.

• 

  Boyer Heating and Cooling

  Sept 2013 - Oct 2016

  Sales And Installation Manager

  Managed the retro-fit sales and installation department for a residential/commercial heating, air conditioning, and refrigeration company.

• 

  Magic Touch Mechanical

  Oct 2016 - Jan 2018

  General Manager

  Managed all operations for residential/ light commercial heating and air conditioning company.

• 

  D&J Air Conditioning

  Jan 2020 - May 2023

  Service Manager

  Started running retrofit sales / installation / service departments that were poor performers for the company. Reorganized and implemented process changes aligned with owners growth expectations. After six months revenue, profit, and growth had exceeded expectations to require an retrofit installation manager to be added. I continued to run the service department and consult installation and construction departments. I also implemented training and recruitment strategies for all departments.

• 

  Achilles Air Conditioning

  May 2023 - now

  Senior Service Technician

  Leadership and training role focusing on service and retrofit installation team members. Provide weekly classroom training as well as field training. Resolve complex issues with systems and handle customer complaints.