Hanna Nguyen

Experience

• 

  DiCentral

  Nov 2010 - Jan 2012

  Associate QC Engineer

  • Do manual testing• Create test case • Explore testing• Be Automation Testing Trainee

• 

  LLS Offshore Delivery Center - VietSoftware International

  Feb 2012 - Apr 2017

  • Communicate with customer to get the requirements • Clarify requirements and create/ update SRS • Design mockup • Make Userguide & Cross test by scenarios before released • Communicate with customer to get the requirements and clarify them and send to team• Create/ Review test case • Explore testing • Create testing report • Also work as QA/ BA/ Publisher Coordinator in some projects • Design and Update Test Case• Execute Test Case• Log Bug• Report Bug

  • LLS Offshore Delivery Center - Healthcare domain - Business Analyst

    Sept 2015 - Apr 2017

  • IBM Offshore Delivery Center - Senior Software Test Engineer

    Sept 2012 - Sept 2015

  • Software Test Engineer

    Feb 2012 - Dec 2014
• 

  Five9 Vietnam Corporation

  Apr 2017 - Jul 2022

  Business Analyst

  • Gather business and system requirements from Product Owner and Sale Director• Research market places and competitors and recommend the functions list based onthe researches• Assist PM on project scope, estimation and planning• Assist PM in managing project change requests• Create SRS (System Requirement Spec), Feature List (if needed), Use case list andUse case detail, and wireframes• Work with design team for UI design and screen mock up• Work with QC to verify that all requirements of the system are fulfilled by theimplementation in the traceability manner among requirements, CR andimplementation• Support UAT in testing, verifying bugs/issues Show less

• 

  CMC Global Company Limited.

  May 2020 - now

  Project Manager