Experience

• 

  Superhosting.bg

  Apr 2015 - Jan 2017

  Sales representative/first level support

  • Providing clients with First level of technical support which includes DNS configuration, Domain names configuration, Information for the VPS and Cloud servers of the clients;• Meeting with clients in person at the company’s office and provide them with information about their hosting services, receiving payments etc.• Answering phone calls and providing the other side with sales, but also with first level of technical support about their hosting services• Administrating documents and files for registration and transfer of domain names with different extensions• Proceeding the registrations and the transfers of the domain names• Answering customer’s enquires via ticket system in a timely and professional manner Show less

• 

  Microsoft

  Feb 2017 - Jan 2018

  Channel partnership executive, sms&p

  • Successfully recruited and onboarded 5 new channel partners in the SMS&P segment• Facilitated product training sessions for partner sales teams, enhancing their product knowledge by 50%• Assisted 30+ Balkan startups in joining the Microsoft BizSpark program and adopting cloud technologies, resulting in 30% increase in cloud service adoption and 25% improvement in startup growth metrics• Developed the ISV network in Bulgaria by profiling 150+ companies with proprietary software solutions, resulting in a 23% increase in ISV partnerships• Supported the creation of sales enablement materials, leading to 20% improvement in partner performance metrics and 15% increase in overall sales productivity• Built strong business relationships with Microsoft's partners, driving 25% expansion in partner network and 30% increase in partner sales• Increased partner satisfaction scores by 25% by enhancing support and training programs Show less

• 

  Softserve

  Jun 2018 - Nov 2018

  Business development executive

  • Spearheaded outbound and inbound sales campaigns resulted in over 100 leadsadded to pipeline• Utilized LinkedIn Sales Navigator, email campaigns, and social media platforms for targeted prospecting and lead generation, resulting in a 30% increase in qualified leads and contributing to 20% boost in sales• Increased customer retention rates by 15% by implementing personalized follow- up strategies and maintaining strong client relationships• Improved lead conversion rates by 25% by utilizing CRM systems like Salesforce and Hubspot to track and manage sales opportunities efficiently• Collaborated with the marketing and inside sales teams to create sales collateral, contributing to 15% boost in prospect engagement.• Successfully onboarded and trained new sales team members, enhancing overallteam productivity by 30% Show less

• 

  Chaos

  Nov 2018 - now

  • Managed key business relationships with partners and customers in the USA & Canada, growing channel business from €1 million to €3.5 million in ARR over 3 years• Recruited, trained, and enabled channel partners, expanding the partner network from 10 to 22 partners• Consistently overachieved sales targets in 18 out of 20 quarters by maintaining an optimal sales and channel mix• Implemented a new regional partner program, leading to a 35% increase in salesyear over year• Orchestrated quarterly business reviews with partners, providing insights that led to a 20% improvement in sales efficiency• Enforced sales policies within the managed channel partners, achieving a renewal rate of over 90%• Implemented a targeted account strategy that increased partner sales volumesby an average of 18%• Coordinated with cross-functional teams to execute successful go-to-market strategies, resulting in 20% revenue growth quarter-over-quarter• Drove the adoption of new products through channel partners, influencing over$2M in sales• Delivered accurate sales forecasting, achieving 95% accuracy rate and enabling better inventory and resource planning• Collaborated with marketing to co-create campaigns that boosted channel-driven lead generation by 150% Show less

  • License Compliance Partner Manager

    Oct 2024 - now

  • Channel Sales Lead - North America

    Nov 2018 - Nov 2024