Jonathan Greenberg

Experience

• 

  Self-Employed

  Jun 1991 - May 2019

  Independent Consultant
• 

  News & Brews

  Jan 2001 - Jan 2003

  Store Manager

  Inventory, Ordering, Stocking, Scheduling, Hiring, Training, Firing, Vendor Relations, Customer Relations, Customer Service, Preparing Foods & Drinks, Equipment Maintenance, Equipment Repair

• 

  PJ's Coffee of New Orleans

  Jan 2003 - Jan 2012

  Store Manager

  Banking, Inventory, Ordering, Stocking, Scheduling, Hiring, Training, Firing, Vendor Relations, Customer Relations, Customer Service, Baking, Preparing Foods & Drinks, Equipment Maintenance, Equipment Repair

• 

  Best Buy

  Sept 2013 - Oct 2017

  Advanced Repair Agent

  Fixing hardware and software errors in desktops, laptops, and mobile devices. Screen replacements in laptops and mobile devices. Windows XP - Windows 8.1 diagnostics and repair. Malware removal. Data backups.

• 

  LCMC Health

  Dec 2016 - May 2019

  Desktop Support Technician 3
• 

  Jefferson Parish Human Services Authority

  May 2019 - now

  All / various Desktop Support duties.Operating System image creation/maintenanceWDS Server update/maintenanceGroup Policy update/maintenance, including software pushes and Bitlocker enforcementAD maintenance and security audits for inactive/invalid user, service, and computer accounts.SQL Server and SSRS configuration and maintenance.WSUS Server configuration and maintenance.Other projects as assigned.

  • IT Supervisor

    Jul 2023 - now

  • IT Technical Support Specialist 2

    May 2019 - Jul 2023