Jitendra Singh Bhati

Experience

• 

  Infosys BPO

  Mar 2004 - Feb 2007

  Senior Process Executive (Team Lead)

  - Operations, Transitions, Training, Quality & Process Documentation.- Managed a Team of 10 FTEs.- Played key role in awareness related activities to eSCM certification for Infosys BPO.

• 

  Wipro

  Feb 2007 - Dec 2007

  Implementation Executive

  - Managed Services Transition Execution- Performance Analysis & Improvement- Implementation of ISMS, ITSM & QMS

• 

  PNB MetLife India Insurance Co. Ltd

  Dec 2007 - Jul 2015

  - IT Risk & Security- Quality & Service Management using ITIL- Project Management Responsibilities:- Responsible for overall IT Service Management & IT Quality- Information Systems Audit- Sustenance of ISO 20000, ISO 27001- Change Management- Software Configuration Management

  • Senior Manager - IT Infrastructure & Information Security

    Apr 2014 - Jul 2015

  • Manager - IT Quality & Information Security

    Apr 2010 - Mar 2014

  • Deputy Manager - Quality & Information Security

    Dec 2007 - Mar 2010
• 

  Microland Limited

  Jul 2015 - Dec 2016

  Senior Manager - IT Risk & Security

  Information Security Risk Management & Implementation of Information Security Management System based on ISO27001:2013

• 

  Mercedes-Benz Research and Development India

  Jan 2017 - now

  Information Security Officer

  - Security Strategy development and implementation- Information Security Risk Management- Information Security Governance- Data Protection / Privacy and IT Compliance Management