Scott Hawley

Experience

• 

  TELUS

  Jul 2006 - now

  - Identify requirements: initiate or update service orders to ensure successful order completion and service delivery - Initiate the sales related paperwork to facilitate provisioning of service validate requests from customer or Sales to ensure accuracy and completeness of information - Coordinate the end-to-end provisioning of service - Prepare and process orders for provisioning, update customer profiles and initiate billing - Monitor orders and follow up with others on due dates in jeopardy- Resolve general billing queries and disputes Show less

  • Risk Management Mgr

    Apr 2024 - now

  • Client Service Manager II

    Apr 2014 - Apr 2024

  • Client Service Manager

    Sept 2011 - Mar 2014

  • Customer Delivery Specialist

    Jul 2006 - Sept 2011