Awais Ahmad Chaudhry PMP, CISM, CDPSE, ITIL

Awais Ahmad Chaudhry PMP, CISM, CDPSE, ITIL

Lead Technical Support Engineer

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location of Awais Ahmad Chaudhry PMP, CISM, CDPSE, ITILRiyadh, Saudi Arabia

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  • Timeline

  • About me

    Director of Information Technology | Digital Transformation | Pre-sales | Solution Architecture | Project Management | IT Strategy | Process Improvement & Automation

  • Education

    • Wrexham University

      -
      MBA Cybersecurity
    • Frederick University

      -
      Bachelor of Science (BSc) Computer Engineer
  • Experience

    • Orbit Data Systems Ltd.

      Apr 2002 - Jan 2005
      Lead Technical Support Engineer

      Managed installation and support for one-way and two-way satellite internet systems, ensuring reliable connectivity.

    • Integrated Telecom Company (ITC)

      Jan 2005 - Jun 2008
      Network Engineer

      Managed the end-to-end deployment of a complete data center and enterprise network, establishing a strong IT infrastructure foundation.

    • 2Share (Emerging Technology Co.)

      Jun 2008 - Aug 2018
      Director of Information Technology

      Led the contact center business line, training the team and initiating projects that resulted in doubling the company’s revenue year-over-year.

    • Saudi Bell Co.

      Aug 2018 - Nov 2021
      Director of Information Technology

      Directed multiple high-revenue projects, including MOI 911 Riyadh (158M SAR), MOI 911 Eastern Region (148M SAR), 6 X-ray cargo scanners (68M SAR), and the Saudi Electricity Network upgrade (22M SAR).

    • SolexPLUS

      Nov 2021 - Dec 2023
      Director of Information Technology

      Led the design, construction of 250 seats contact center & data center and modernization of data center in Jeddah, implementing a high availability architecture costing 1.67M SAR.

    • E& enterprise

      Dec 2023 - now
      IT & PMO Director

      Built 400+ seats call center, Tier 3 Data Center and Network Operations Center (NOC).Directed the end-to-end IT and network implementation, ensuring high availability and security across all systems, and managing vendors to deliver projects on time.

    • Confidential

      Sept 2024 - now
      Director of Information Technology
  • Licenses & Certifications

    • Interaction Center Handler Developer (ICHD)

      Genesys | Interactive Intelligence
    • CCNA Security

      Cisco
    • Interaction Center Cerrified Engineer

      Genesys | Interactive Intelligence
    • CCNP Collaboration

      Cisco
    • Interaction Process Automation Certified Specialist (IPACS)

      Genesys | Interactive Intelligence
    • Project Management Professional (PMP)

      Project Management Institute
      Aug 2020
    • GDPR Compliance: Essential Training

      LinkedIn
      Jun 2018
      View certificate certificate
    • ITIL® Foundation Certificate in IT Service Management

      EXIN your ICT competence partner
      Apr 2012
    • ISO 27001 Lead Auditor - Information Security Certification

      Intertek Engineering Consulting
      Apr 2019
    • Certified Information Security Manager® (CISM)

      ISACA
      Jul 2019
      View certificate certificate