Experience

• 

  Pentelikon hotel

  Mar 2001 - Feb 2003

  Catering sales executive

  Selling & supervising highly demanding social & corporate events increased my banquet knowledge & social skills. Moreover, organizing outside catering gave me the adequate experience to become more flexible & decisive.

• 

  Divani caravel hotel

  Mar 2003 - Jun 2004

  Catering sales executive

  Being responsible for corporate, social events & pricing of meeting spaces for group requests, my duty was to increase sales productivity by establishing good personal contact with the existing and potential sources of business. This position increased my responsibility & team working spirit.

• 

  Athenaeum intercontinental athens

  Jul 2004 - now

  Leading and organizing Catering Sales team to deliver exceptional results by achieving Hotel’s targets, both financially, and in terms of customer feedback / satisfaction. Responsibilities include:• Manage day-to-day sales activities, plan and assign work, and establish development goals for team members. • Provide mentoring, coaching and regular feedback to improve team member performance.• Develop and set revenue catering budget and strategies for the hotel to ensure plans are implemented, results are monitored, and C&B goals are achieved.• Create and implement sales plans, pricing policy and tools that increase average rates, C&B sales and maximize profitability. • Ensure staff is properly trained and has the tools and equipment to carry out job duties. • Work closely with other hotel departments to facilitate services agreed with clients. • Identify operational problems that reduce hotel performance and work with appropriate department on solutions. • Secure new key accounts, maintain existing Top accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction.• Top accounts event’s selling & management.• Yield Management • Handling complaints Show less Responsible for Catering’s team goals, strategy, reporting, and Key corporate & social accounts handling.Responsibilities include:• Event Sales, management and oversee functions operation to ensure customer expectations are met.• Develop and maintain relationships with key clients and outside contractors in order to produce food & beverage and rooms sales, and catering/banquet services. • Prepare the annual departmental operating budget and C&B financial plans and achieve targets.• Produce monthly & weekly reports and C&B forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share.• Member of Hotel’s Yield management team Show less As a Catering Sales Manager in a highly competitive environment («ATHENAEUM INTERCONTINENTAL» & «CONFERENCE CENTRE of NATIONAL INSURANCE») my role was to increase Catering sales in a profitable & guest satisfaction-oriented system. Responsibilities include:• Local conferences, corporate & social events sales, negotiations, contracting, food tasting and planning design.• Event operation (Function set up & menu checking, account’s contact welcoming and ongoing feedback) • Maximize business opportunities and ensure effective communications with existing & potential clients.• Assist in producing monthly reports for group and events analysis, forecast and budget. • Part of Yield management team Show less

  • Assistant Director - Conferences & Events

    Oct 2024 - now

  • Assistant Director of Sales - Catering

    May 2014 - Sept 2024

  • Senior Catering Sales Manager

    May 2011 - Apr 2014

  • Catering Sales Manager

    Jul 2004 - Apr 2011