Glen Feulner

Experience

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  M&H Sales &Marketing

  Jan 1996 - May 2005

  District Manager/Merchandising Specialist

  • Coordination of grand openings, store closing and general resets for The Grand Union company.• Development and implementation of plan-o-grams• Routinely in charge of 7-10 employees at each project• Communication liaison between Stores, Grand Union headquarters and my home office

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  Verizon Wireless

  Nov 2005 - Mar 2014

  Manager

  - Supervised, trained and mentored over 35 employees through 8 year period. Developed several employees through multiple promotions within the company.- Met and exceeded sales goals, customer satisfaction and operations initiatives.- Perform regular role plays with employees to increase knowledge and improve customer interaction.

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  Macy's

  Mar 2014 - Oct 2015

  Sales Manager

  - Drove and exceeded sales goals for $6M/year menswear department.- Managed 20+ associates; Hiring, scheduling, training, performance metrics, development and coaching.- Fundraiser/Charity champion for store, planned & executed and Led multiple employees as well as outside vendors and entertainers to execute special events held every 6-8 weeks, including Macy’s nationwide Shop For a Cause event.

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  The TJX Companies, Inc. Home Goods

  Sept 2015 - Sept 2018

  Store Manager

  - Hire, train, develop and supervise 2 assistant managers and team of 50+ full and part-time associates.- Exceeded sales goals in 2016 and 2017. Beat sales goal of $6.1M by 2.68% in 2017.- Manage store in the areas of Merchandising, Operations, Customer Service and Human Resources.- Maximize store profitability by exceeding store credit card sign up goals and leveraging payroll.- Subject Matter expert trained to attend new store openings to train managers and associates in all aspects of operations.- Outperformed other stores in district in 2017 Mother’s Day gift card contest, Jimmy Fund and St. Jude Fundraisers.- Attained 81% customer satisfaction for 2017, 6% above goal and 8% above overall company results.- Led the district in staff retention with less than 8% turnover for first year of new store. Show less

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  H&M

  Oct 2018 - Oct 2020

  Store Manager

  -Responsible for maximizing profits through the analysis of KPIs, financial planning, scheduling and recruitment to consistently deliver exceptional results.-Oversee staff of 3 assistant managers and 25+ full and part time employees, evaluate their performance through training and communication of company goals and expectations. Develop and mentor future leaders for the company.-Execute operational goals and maintain loss prevention standards in all areas of the store-Work closely with the district support team to ensure the best customer experience through extensivecreative marketing and merchandising. Show less

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  At Home Group Inc.

  Oct 2020 - Jun 2022

  Store Director

  Lead Team of 75+ managers and employees to achieve and exceed goals and metrics for a 10.8 million volume location.Hire, train, mentor and develop 7 member of management to ensure each person is proficient in their areas of expertise as well as always being aligned with company goals and cultureEnsure management team consistently trains and mentors their direct reports to achieve sales plans and prepare them for future roles.Analyze sales reports, P&L, KPI’s and staffing reports to ensure store is achieving and surpassing company goals and immediately implementing company initiatives. Show less

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  Primark

  Jun 2022 - Aug 2024

  People and Culture (HR) Manager
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  Silver Bay YMCA Conference and Family Retreat Center

  Aug 2024 - now

  Human Resources Director