Chuck Adams

Experience

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  Adams Landscaping

  Mar 2003 - Mar 2008

  Owner

  Owned and operated a local landscaping company. Was owner and operator with my brother for 5 years out of high school

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  RaceTrac

  Jan 2008 - Jan 2018

  As District Operations Supervisor, I spearheaded all facets of daily and strategic operations of the assigned region with 12-14 high-volume convenience stores catering to a staff of 250+ overall, and 12-14 direct reports (General Managers). Other key responsibilities included: ★ Reduced shrink and created a top-tier inventory management practice in each operational area by implementing accountability, training, timely feedback, and development through the application of lean principles★ Drove food safety and processes throughout my area with an emphasis on execution Show less I oversaw the entire state’s training program, a pilot program training for individual general managers, and 1:1 training for advanced development. I also opened the first made-to-order store, a full convenience store with a kitchen supporting 200+ customers daily.Other key responsibilities:★ Collaborated with human resources to build training, coaching, and mentoring programs to achieve team member calibration across the organization ★ Effectively built a top-flight team to achieve peak performance levels Show less I held overall responsibility for one Racetrac location for two years as a General Manager. As a New Store Manager, I was hand-selected to open nine stores across Florida, Texas, and Georgia based on successful opening model store. I then opened 20 new stores of all model types across Georgia. Other highlights included:★ Earned recognition as top-performing manager for two consecutive years★ Launched a state-of-the-art model store before opening deadline, coordinating training, merchandising, operations installation, signage, stocking, planograms, and labels Show less

  • District Operations Supervisor

    Jan 2014 - Jan 2018

  • Operations Training Supervsior

    Jan 2014 - Jan 2014

  • Development Supervisor

    Jan 2013 - Jan 2014

  • General Manager

    Jan 2009 - Jan 2013

  • Assistant Manager | Night Manager

    Jan 2008 - Jan 2009
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  Fields Of Green Landscaping

  Jan 2018 - May 2020

  Operations and Business Development Manager

  I established the strategic direction for day-to-day operations to cater to commercial (70%) and residential (30%) clients and shifted the company culture by creating a positive work environment. Other accomplishments included:★ Surpassed financial targets, achieving growth of $350K+ in year one, up to $1M year over year growth, and $1.9M total annual revenue growth in under two years★ Expanded the customer base through consistent execution and customer relationships, achieved 100% retention of new clients and 90% of prior clients★ Boosted growth of installations to record highs, growing the division by $500K+★ Managed recruitment, training, coaching, hiring for 30 employees, increasing the retention rate from 40% to 80% for field staff in two years and 95% of leadership positions Show less

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  Clipper Petroleum

  May 2020 - Jun 2021

  Director of Food And Beverage Operations

  I was hand-selected by executives to launch new initiatives for an individually customized senior role, orchestrating strategic operations and development of food service programs across 27 Clipper Circle M Food Shop convenience stores, five Subways, two Bojangles, and five Annie Anne’s & Cinnabons.

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  Community Management Associates

  Jun 2021 - Aug 2022

  Portfolio Manager

  Strategizing with the board of directors to create an ideal community, optimizing amenities, the clubhouse, and the neighborhood while upholding covenants, I oversaw 13 communities serving ~1K homeowners. I also led strategic improvements and key projects, coordinating 250+ vendors and construction workers such as plumbers, electricians, and landscapers. Other key responsibilities: ★ Convening monthly board meetings and processes including agendas and financial reports★ Orchestrating the annual meeting to vote on the board of directors ★ Crafting and disseminating newsletters to residents to build a more cohesive community ★ Engaging homeowners to issue keys, deliver on projects, and rectify homeowner issues Show less

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  MCS

  Aug 2022 - Feb 2025

  Acting as the chief operations officer for assigned accounts/segments, I own full accountability for the P&L, sales growth, account execution and oversight, key performance indicators (KPIs), and team management for a $92M company. Key Contributions: ★ Direct, coach, and inspire a top-performing team of 5-10 account coordinators and retain 80% YOY ★ Translate requirements into workflow processes to attain growth of 10-20% YOY ★ Train teams on implementing processes and process improvements, training 20+ during leadership★ Steer all aspects of the project management lifecycle including project planning, troubleshooting, workflow development, goal-setting, updates, issue resolution, resource utilization, budgets, status reporting, and evaluation ★ Create the operations plan to achieve aggressive goals including workflows, case management processes, resource allocation, service coverage, technology enhancements, and process improvements★ Preempt complex client issues through proactive problem-solving of 100+ client accounts★ Foster a culture of accountability, building an effective service delivery team by setting forth expectations, roles, KPIs, and deliverables in a concise, clear manner ★ Team with field operations to accomplish client service requirements or pinpoint alternative channels ★ Forge relationships with trade coordinators/property managers to support accounts ★ Build and share service delivery tracking reports with senior leaders and team members ★ Earned a swift promotion from Account Operations Manager in <one year Show less

  • Senior Account Operations Manager

    May 2023 - Feb 2025

  • Account Operations Manager

    Aug 2022 - Feb 2025
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  Chain Store Maintenance, an MCS company

  Feb 2025 - now

  Director of Business Development