Hanna Talu

Hanna Talu

Software Engineer

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location of Hanna TaluTartu, Tartumaa, Estonia

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  • Timeline

  • About me

    Customer Onboarding Manager @ Insly

  • Education

    • Tallinn School No. 21

      2011 - 2014
      High School Mathematics and Sciences
    • Tallinn University of Technology

      2014 - 2017
      Bachelor’s Degree Business Information Technology

      Tallinn University of Technology

  • Experience

    • Teleplan International

      Mar 2015 - Sept 2015
      Software Engineer

      - Software engineer in Cisco team- Installing new softwares to routers and switches- Fixing bugs

    • Centre of Registers and Information Systems

      Jul 2016 - Sept 2018

      - Intermediating between clients and developers to gather and document requirements- Functional/non-functional requirements specifications preparation- Composing technical analysis data migrations- Features testing and quality assurance- Supporting implementation- Providing first-level support to users- Managing the release process- Supporting application specialists - Application implementation and configuration- Training and supporting application users- System administration- Troubleshooting and issue resolution- Quality assurance and testing- Change management

      • Business Analyst

        May 2017 - Sept 2018
      • Application Specialist

        Jul 2016 - May 2017
    • Icefire

      Nov 2018 - Sept 2021
      Analyst (Icefire was acquired by Checkout.com)

      - Collaboration with stakeholders to document requirements for new banking products- Composing technical analysis and proposing solutions- Creating and managing backlog of a product- Supporting new campaigns implementation and users- Testing bank API-s using SQL queries, json, camunda- Quality assurance of payments app and templates- Having close relationship with key-stakeholders to ensure the scheduling of different products

    • Checkout.com

      Sept 2021 - Mar 2024
      Product Analyst/Associate Product Manager

      - Alternative payment methods team- Product planning and roadmapping of an APM- Collecting requirements for API-s and integrations- Composing the technical documentation of a product/feature- Competitors, market and feedback monitoring and investigation- Organizing the development of features with the team, driving product progress within an established structure- Planning short to mid-term strategy of a feature, usually within a well-defined product space- Communicating with stakeholders, merchants and CKO teams in order to improve the value of a product - Coordinating effectively with all functions relevant to the product/feature- Release management, starting from creating the documentation to onboarding and testing the first merchant Show less

    • Insly

      Mar 2024 - now
      Customer Onboarding Manager
  • Licenses & Certifications

    • Certified Tester Foundation Level (CTFL)

      ISTQB® - International Software Testing Qualifications Board
      Mar 2021