Experience

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  Teleplan international

  Mar 2015 - Sept 2015

  Software engineer

  - Software engineer in Cisco team- Installing new softwares to routers and switches- Fixing bugs

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  Centre of registers and information systems

  Jul 2016 - Sept 2018

  - Intermediating between clients and developers to gather and document requirements- Functional/non-functional requirements specifications preparation- Composing technical analysis data migrations- Features testing and quality assurance- Supporting implementation- Providing first-level support to users- Managing the release process- Supporting application specialists - Application implementation and configuration- Training and supporting application users- System administration- Troubleshooting and issue resolution- Quality assurance and testing- Change management

  • Business Analyst

    May 2017 - Sept 2018

  • Application Specialist

    Jul 2016 - May 2017
• 

  Icefire

  Nov 2018 - Sept 2021

  Analyst (icefire was acquired by checkout.com)

  - Collaboration with stakeholders to document requirements for new banking products- Composing technical analysis and proposing solutions- Creating and managing backlog of a product- Supporting new campaigns implementation and users- Testing bank API-s using SQL queries, json, camunda- Quality assurance of payments app and templates- Having close relationship with key-stakeholders to ensure the scheduling of different products

• 

  Checkout.com

  Sept 2021 - Mar 2024

  Product analyst/associate product manager

  - Alternative payment methods team- Product planning and roadmapping of an APM- Collecting requirements for API-s and integrations- Composing the technical documentation of a product/feature- Competitors, market and feedback monitoring and investigation- Organizing the development of features with the team, driving product progress within an established structure- Planning short to mid-term strategy of a feature, usually within a well-defined product space- Communicating with stakeholders, merchants and CKO teams in order to improve the value of a product - Coordinating effectively with all functions relevant to the product/feature- Release management, starting from creating the documentation to onboarding and testing the first merchant Show less

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  Insly

  Mar 2024 - now

  Customer onboarding manager