
Lesley Forsyth
Duty Manager

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About me
Senior Marketing Officer at South of Scotland Enterprise (SOSE)
Education

Hawick High School
1991 - 1997
Queen Margaret University
1997 - 20022:1 Honours Retail Business
Experience

Edinburgh Leisure
Jul 2004 - Oct 2004Duty ManagerI was responsible for the daily management and over-seeing of all disciplines within 2 centres. Flexible working arrangements were implemented to allow me to interact with all departments. Some of main responsibilites were analysing and monitoring of customer statistics, managing internal budgets abd preparation of business expenditure reports. Compliance of Health and Safety regulations with risk and area asessments. Training new and exisitng staff to enable all staff to meet the jobs specific needs. Organising and managing events to raise awareness on health and fitness, which resulted in increased usage within the centres. Show less

Belhaven Brewery
Nov 2004 - Oct 2005Trade Marketing ManagerSupporting the Director of Customer Services and Senior Management within the division, this role required me to adopt a flexible working pattern at all times.On a weekly basis I would meet with suppliers to discuss new products and pricing and then decide whether to list these items. As part of the role as Trade Marketing manager I had to ensure I knew what competitors were offering I done this by monitoring their monthly promotions and comparing them to what Belhven was offering both product offering and pricing. I had to write a Sales Activity Brief that was presented to the Sales Account Managers, Business Development Managers and Sales Directors. This brief would detail any Trade Marketing activity that the sales team had to carry out for the following 2 months. I added a section for 'Supplier Information' this had information such as supplier changes, product changes and price changes. Reviewing activity was also essential to measure effectiveness of promotions in order too meet and exceed the customer expectations. Show less

Live Borders
Sept 2010 - Jun 2022Responsible for the efficient running of the day to day business, including shift Rita management of 25+ staff. Implementing procedures to ensure a safe and happy environment for staff and users. Reviewing abs submitting budgets and ensuring the centre was hitting all budget and user targets. Planning and implementing new innovations including new classes, new users to the centre and increasing footfall in all areas.
Marketing and Communications Officer
Feb 2020 - Jun 2022Active Schools Coordinator
Jan 2013 - Feb 2020Duty Manager
Oct 2011 - Jan 2013Customer Service Assistant
Sept 2010 - Oct 2011

South of Scotland Enterprise
Jun 2022 - nowSenior Marketing Officer
Oct 2024 - nowMarketing Officer
Jun 2022 - Oct 2024
Licenses & Certifications

Various Fitness Qualifications
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