
Timeline
About me
IT Operations Specialist III at Kaiser Permanente
Education

University of southern california
2021 - 2023Master of public health - mph
University of california, merced
2017 - 2020Bachelor of arts - ba public health
Experience

Nicotine & cannabis policy center
Aug 2020 - Dec 2020Social media marketing intern• Developed educational materials for a wide array of literacy levels and audiences for social media platforms including LinkedIn, Instagram, Twitter, and TikTok on a weekly basis • Analyzed social media activity to promote engagement and collected data points using Excel to assess performance• Evaluated health policies related to nicotine/vape/tobacco use in the Hispanic/Latino population within the Central Valley

Nicotine & cannabis policy center
May 2021 - Aug 2021Covid-19 research core marketing
Public health institute
Jul 2021 - May 2022• Conduct 40-50 daily phone interviews with Covid-19 positive cases/close contacts utilizing CalCONNECT and Kaiser Permanente CRM platforms (MARI), documenting all communications with patients • Analyze workflows for El Dorado County public and private schools/childcares, identifying areas of improvement • Educate cases and contacts of safety protocols for effective quarantine/isolation, developing rapport and maintaining confidentiality• Facilitate team morning/afternoon meetings, promoting engagement and participation among team members Show less
Bilingual Community Care Specialist
Jan 2021 - May 2022Community Care Specialist II - Super User
Jul 2021 - Feb 2022

Stanford university school of medicine
May 2022 - Sept 2023Clinical Research Coordinator Associate
Apr 2023 - Sept 2023Assistant Clinical Research Coordinator/Recruiter
May 2022 - Apr 2023

Kaiser permanente
Sept 2023 - nowInformation technology operations specialist iii
Licenses & Certifications

Covid vaccine ambassador training: how to talk to parents
CourseraMar 2022
Group 7: biomed/gcp research
Citi programMay 2022
Preventing burnout in the workplace
Claremont eap powered by uprise healthApr 2021
Covid-19 contact tracing
John hopkins universityJan 2021
Social/behavioral research
Citi programAug 2020
Mental health first aid
National council for mental wellbeingFeb 2021
Hipaa privacy essentials
Public health instituteJan 2021
Languages
- viVietnamese
- enEnglish
Recommendations

Himani yadav
Deputy Manager at State Bank of India | Lady Shri Ram College for Women, University of Delhi | MNIT ...Alwar district, India
Danillo leite
McKinsey & Company | LBS MBA | Chief of Staff | Strategy | People and Operations GrowthLondon, England, United Kingdom
Erlend bø
Managing DirectorSan Francisco, California, United States
Lore janssens
Founder & Chief Cheekleader at OH YAZ | Redefining Underwear | I ask some Damn Good QuestionsAntwerp, Flemish Region, Belgium
Aoi hiramatsu
Tsuda University (Computer Science)Tokyo, Japan
Vidhi golash
Technical Operations Engineer at blackNgreenGurugram, Haryana, India
Vincent martin
Founder at KLIMBLaval, Quebec, Canada
Matt avila
Vice President of Asset Valuations at Capital Fund 1, LLCNashville Metropolitan Area
Kumar satyam
Intern @ Bain and Co. || IIM Indore'25 || NIT JAIPUR'22 || Ex-Polestar Solutions(Data Science)Indore, Madhya Pradesh, India
Raghunath devarath
Head - EPC & Machinery PurchasePimpri Chinchwad, Maharashtra, India
...