Experience

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  Thyssenkrupp

  Jan 2000 - Jul 2011

  • Restructure and develop the service business of ThyssenKrupp Elevator in UAE;• Service maintenance team and after sales team. • Project Manager in charge of the main software implementation – called Noggin - in order to have a unified system to control the service business properly.• Develop and control the main figures (profit and loss, budget, and forecast), maintenance schedule and routes (preventive maintenance/ corrective maintenance).• Establish the call center.• Develop after sales culture focused on customer’s relationship.• Visit the branches, understand their needs and follow up the budget and the main figures. • Working directly with the Service Director of Gulf Region in the Head Quarter. Show less

  • Service Develop Manager

    Jul 2010 - Jul 2011

  • National Services Coordinator

    May 2008 - Jul 2010

  • Coordenador Nacional de Serviços e Marketing

    Feb 2008 - May 2008

  • Analista de marketing

    Jan 2007 - Jan 2008

  • Assistente de Serviços

    Jan 2005 - Dec 2006

  • Assistente Comercial

    Jan 2003 - Dec 2004

  • Estagiário Comercial

    Jan 2000 - Dec 2002
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  Obox portable store/g11 engenharia

  Aug 2011 - Aug 2014

  General manager

  •Responsible to manage and restructure both companies;•Created the first budget planning and its monthly follow ups and updated forecasts;•Develop strategies to launch and improve sales;•Implemented the monthly process for cash flow and receivables in order to driven the company for a healthy operation.

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  Bomag gmbh

  Aug 2011 - Apr 2015

  ● Responsible to manage the spare parts and service operations around Brazil, Latin & Central America and Africa;.● Responsible to re-structure the service and after sales operation and procedures;● Responsible to re-structure the spare parts operations and distribution center (HQ warehouse);● Responsible for Warranty Control Team and its procedures;● Responsible to develop the Dealer Net and Marketing Analysis;● Strategic Plan, KPI´s, Budget and Forecasts.● Experience to manage logistic tem and its process and procedures;● Management of After Sales Team (Service and Spare Parts).● Focused on manage and integrated After Sales Team (Service and Spare Parts);● Improvement of supply chain and purchase processes. Show less ● Responsible to manage the spare parts operations around Brazil, Latin & Central America and Africa;.● Responsible to re-structure the spare parts operations and distribution center (main warehouse);● Responsible to develop the Dealer Net and Marketing Analysis;● Strategic Plan, KPI´s, Budget and Forecasts.● Experience to manage logistic tem and its process and procedures;● Focused on manage and integrate the After Sales Team;● Improvement of supply chain and purchase processes. Show less

  • Service & Spare Parts Manager

    Sept 2014 - Apr 2015

  • Spare Parts Manager

    Aug 2011 - Aug 2014
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  Park indigo brasil

  Jan 2017 - Apr 2019

  Infrastructure superintendent

  - Responsible of 57 employees directly, including managers, coordinators, analysts, assistants and technicians, in the areas of Infrastructure, Supply Chain and Technical (Services). - Responsible for the structure and develop the departments related to the Infrastructure area, as well their relationship with the company parking operations (branches). - Responsible for the restructuring the branches implantations (new business kick off) and to set the branch operation. - Responsible for customer relationship, negotiate major supply contracts (cost reduction estimated aprox.. 2 million just in the first year). - Responsible for the reengineering of Supply and Logistics operation to attend the demands of company branches around Brazil. - Development and standards of Technical Automation Team - Service Dept, responsible for all computerized and technical systems of the parking. - Development of strategic planning (DRE, Budget and Forecast), never breaking/overcame the budget. - Control and management of KPIs and Dashboards Show less

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  Ineex

  May 2019 - Sept 2021

  General manager

  • Gestão Geral da empresa com equipe direta formada por 65 colaboradores, dentre eles coordenadores, supervisores, administrativo, consultores comerciais, professores e técnicos de manutenção e reporte ao CEO;• Desenvolvimento do planejamento estratégico e planos orçamentários (DRE, Budget e Forecast);• Análise e estruturação dos processos;• Acompanhamento do resultado operacional.Principais realizações:• Alcance da meta de menor custo operacional desde a inauguração;• Redução de headcount com a manutenção da qualidade de serviços e aumento da satisfação do cliente, por intermédio da implantação de uma cultura de profissionalização da gestão da empresa;• Aumento de faturamento em 17% e redução de custos em 30%;• Manutenção da empresa e todo o quadro de colaboradores durante a pandemia;• Aumento da frequência dos clientes em mais de 15% e, consequentemente, receita recorrente. Show less

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  Verdes vales john deere

  Sept 2021 - Aug 2023

  Spare parts general manager

  • Gestão dos processos Comercial, Pós-Vendas, Compras, Estoque, Logística e Administrativode 14 filiais/lojas no Rio Grande do Sul, com equipe formada por mais de 80 colaboradores de diferentes níveis de hierarquia, e reporte ao Diretor de Operações & CEO;• Desenvolvimento do planejamento estratégico e planos orçamentários (DRE, Budget e Forecast);• Elaboração e implementação de ferramentas de gestão e Inteligência de Gestão e Mercado (BI), para subsidiar e acelerar os processos de decisão, prospecção de vendas e operação do negócio;• Análise integrada de resultados, maximizando produtividade e potencializando processos de integração entre as áreas.Principais realizações:• Aumento de faturamento de 33%, em um ano de atuação, comparando com trimestre do ano fiscal (anterior e atual), mesmo o setor em grande crise devido as secas que atingiram o RS;• Manutenção da Margem Líquida e Aumento do Lucro Bruto;• Implementação de BI Estratégico e Ferramentas de CRM para aumentar a abrangência de mercado;• Redução dos Custos Operacionais e Headcount;• Crescimento, em 1 ano, de 80% em vendas da linha de Construção, tornando-se case mundial Show less

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  Argenta

  Sept 2023 - now

  • Executive Director Querodiesel

    Apr 2025 - now

  • Head Comercial Querodiesel

    Sept 2023 - Apr 2025