Joshua Wender

Experience

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  Benefit Systems, Inc.

  Sept 2003 - Apr 2006

  Marketing Manager / Client Services Team Lead / Implementation Specialist

  Executed marketing efforts with brokerage firms to increase clientele base via 401(k)appuccino (mobilebarista & espresso beverage cart). Fostered broker relationships as company liaison for new and existing business. Managed team of 6-8 client service specialists and implemented new, streamlined standard operating procedures.

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  Apex Global Partners

  Apr 2006 - Sept 2009

  Employee Benefits Account Manager

  Managed book of business of 200+ clients and fostered relationships with decisions makers andHR personnel. Project manager for RFPs and client deliverables, coordinating all client and vendor requests. Spearheaded client employee meetings which educated benefit change(s) to employees. Delivered financial reports and presentations for executives, including CEO and CFO. Managed vendor negotiations. Produced comparative underwriting for fully insured vendor renewals. Implemented and managed lines of coverage including: fully insured medical, dental, and pharmacy;vision; BTA; life; accident; and disability. Generated new business for the firm and assisted with broker RFP process. Delivered benefit and financial reports outlining process, methodology, and recommendation for various needs (i.e., RFPs, Budgeting & Forecasting, Benchmarking, etc.). Advised clients of best practices in fully insured environments as well as ERISA, COBRA, and HIPAAregulations and policies. Daily contact for client, evaluating needs and setting expectations when appropriate. Show less

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  Bowties 2 Bluejeans Catering Company

  Oct 2009 - Aug 2011

  Sous Chef

  Supervised procedures and coached culinary staff in preparation of distinctive, upscale cuisine that met demands for a dynamic clientele in fluctuating volume. Standardized production of recipes to maintain consistent brand of cuisine.

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  Central Market

  Sept 2011 - Apr 2013

  Sales Representative

   Developed promotional programming that highlighted aspects of the store’s seasonal inventory. Cultivated relationships with our growing brands and expanding markets.

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  Le Cordon Bleu College of Culinary Arts

  Jul 2013 - Jan 2016

  Educational Sales Consultant/Account Manager

  Surpassed monthly sales quota consistently 50-100% above budget. Exceeded monthly lead-to-sale conversion rate consistently 25-50% above quota. Originated highly-organized sales process and increased departmental efficiency.  Implemented culinary skills curriculum in local high schools via interactive, hands-on lessons. Increased awareness and generated interest in culinary campus programs via relationship-building and creation of strategic partnerships with high school district administrators, career advisors, counselors, educators, clubs, organizations and students. Innovated creative sales techniques and marketing strategies to engage potential clients as well as identify and analyze clients’ needs and leads through sales cycle. Show less

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  Whole Foods Market

  Aug 2016 - now

  Guest Services Associate

  In March 2017, exceeded regional benchmark by 14% for quantity of sales in a given time period, andutilized sales techniques to win second place for internal sales fundraiser. Support Front End team as well as regional customer service vision. Control customer service flow, reduce customer wait time, and ensure positive company image.  Proactively sell and consistently provide immediate, undivided attention to clientele base.