Experience

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  The princeton review

  Oct 2004 - May 2005

  Assistant manager

  Reporting to the ManagerResponsibilities included: - Organised, scheduled and conducted courses- Led front-end customer services- Coordinated between departments and the head office- Maintained relationships with clients before, during and after their course- Coordinated time table of courses with the clients- Represented the company at various events and telemarketing

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  Sidat hyder & morshed associates

  Jun 2005 - Aug 2005

  Hr internee

  Reporting to HR OfficerResponsibilities included: • Assisted in administration of client staff such as: - Personnel files - Generating monthly payroll - Maintaining leave/or maternity records• Managed relationships with clients notably Nokia Pakistan, Emaar Properties PJSC etc.• Responded effectively and efficiently to client management and employee inquiries regarding policies and procedures

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  Save the children uk

  Oct 2006 - Jul 2007

  Assistant hr

  Reporting to Senior HR OfficerResponsibilities included: • Managed HRMIS for 180 staff• Managed end to end recruitment process e.g. short listing, written assessments, interviews etc • Maintained recruitment database• Managed learning and development budget for employees.• Assisted in administration of staff members such as: - Staff file management - New staff induction - Monthly payroll generation - Leave and/or maternity records maintenance - Learning and Development management - Performance Evaluations - Employee contracts generation• Manage employee inquiries regarding policies and procedures• Prepared and updated Job Descriptions• Prepared advertisements for new job openings for online and print media• Coordinated with HR staff in field offices• Provided ad hoc assistance to Office Administration Show less

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  North london management school

  Jan 2010 - May 2010

  Hr administrator (contract)

  Reporting to the PrincipalResponsibilities included: - Managed recruitment and selection of teachers and staff members- Managed HR MIS for 145 students and 15 staff - Managed potential candidates applications, CVs etc- Interviewed, registered and inducted 80 new students- Corresponded with students e.g. warning letters, reminders etc- Provided advice, assistance and support to students - Provided timely and accurate reports to the Principal- Liaised with statutory and non-statutory bodies on student issues- Organised, planned staff meetings Show less

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  London business and sports college

  Sept 2010 - Feb 2011

  Hr administrator (contract)

  Reporting to the PrincipalResponsibilities included: • Interview potential staff (10 teachers and 6 Admin/HR assistants)• Generated job descriptions, job advertisements and contracts• Managed logging and tracking of applications; staff and students• Formulated HR policies (student & staff absenteeism policy, code of conduct policy, grievance policy, harassment policy etc )• Managed HR MIS for 10 staff and 200 students• Managed monthly payroll• Maintained annual and sick leaves Show less

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  Lloyds banking group

  Aug 2011 - Aug 2011

  Hr/recruitment administrator (contract)

  • Set up interviews with candidates and manage their MIS • Responsible for the on boarding of new starters and their induction• Liaise and coordinate with specialised recruitment agencies• Support the Senior HR Business Partner on a day to day basis

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  Fashion heaven inc.

  Oct 2011 - Mar 2012

  Hr/fashion researcher (contract)

  • Assist with all aspects of recruitment administration e.g. shortlisting of CVs, interviews etc.• First round of telephonic interviews with potential candidates.• Managing social media websites (Twitter, Linkedin, Facebook etc.) to promote FT and new vacancies • Manage database. Tasks include loading new candidates, vacancies and clients, logging interviews and registration meetings, closing vacancies and updating candidate records. • Responsible for managing, preparing and posting ads for new positions on fashion specific job boards and FT website.• General administration, editing of candidate CVs, interview confirmations and preparation of artwork slideshows for design based candidates.• Effective diary management to ensure all information is accurately recorded.• Candidate research conducting database searches to identify lists of applicants in line with new opportunities. Show less

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  Transport for london

  Apr 2012 - Mar 2021

  - Provided high quality & timely outputs for the Business & Reporting team e.g. Covid reports- Assisted with bespoke requests for Reports building as & when required in SAP.- Reports reconciliations to source data to ensure high quality of report outputs.- Identified opportunities for improvements within the team’s performance by having regular meetings with stakeholders for feedback.- Communicated with stakeholders to resolve data issues & discrepancies on a weekly basis.- From April – August 2020 I assisted my team to provide specialist data reports on road traffic & public transport travel to Downing Street for the Prime Minister’s daily briefings.- Soley managed & updated internal trackers on SAP for continuous improvement.- Produced reports for the public under FOI (Freedom of Information) act. Show less Successfully provided an efficient & robust Credit Control & Accounts Management service to a diverse customer database by:- Responding quickly & swiftly to high number of calls & resolving issues - Solely resolving two difficult accounts & recovered £ 191,895.92 in aged debts.Maintaining & recording current & aged debts list with up-to-date actions.Setting contingency processes & controls to recover debts & bailiff procedures.Handling queries regarding VAT, payments, leases, interest charge disputes, payment plans, insurances, direct debit mandates etc.Putting customers at ease with empathy & compassion & understanding the diverse needs of my internal & external customers. Producing & analysing bespoke reports in SAP R/3 & managing customer data in line with GDPR legislation.Created a new process map for the team to follow in line with Right Financial Solutions Project & created a template to produce various analyses to produce relevant reports Show less • Cross-checking/proofreading and editing of TfL’s Statement of Accounts.• Worked on implementing CIS (Construction Industry Scheme) at the FSC: - Created and owned presentation for different teams within the FSC.- Facilitated master classes.• Key player in supporting the efficient delivery of Finance Transformation by:- Organising briefings for different areas of Finance and drafted presentations for the sessions.- Responding to questions related to HR policies during employee forums and Assessment and Selection workshop e.g. RSRP, Stress and Wellbeing, maintained Issues log etc.• Assisted Head of Group Tax on Finance Recruitment Campaign post transformation- Worked very closely with the CFO to select suitable candidates for Talking Heads video.- Singlehandedly managed the filming of Talking Heads Video; liaising with TMP, Commissioner’s and CFO’s office and other MDs, different TfL departments, working on scripts• Running and analysing SAP period reports for cost centre managers to review.• Sole point of contact for external customers (vendors) to explain and advice on TfL procedures. • Coordinating and following up with vendors and other third parties for invoices and credit notes for processing using SAP.• SAP Gatekeeper for FRA and CBF team.• Assisting Group Financial Controller and Head of CBF in conducting mid year and year end performance reviews and collate data for the calibration meetings.• Write procedures and instructions for Hiring Managers tool kit for senior managers.• Preparation of presentation materials and reports for submission to senior management.• Successfully build and maintained solid and collaborative relationships with my stakeholders e.g. Commissioner and CFO office and MDs liaising directly with Group Financial Controller. Show less • Worked on the Finance Business Support Function, GBP&P and Transport Museum Change Programme (Pay for Performance) in 2014-2015:- Managed & maintained project plans on MS Project & provided regular updates and recommendations to HRBPs with project & deliverables status.- Worked on documentation for the proposed changes (proposed pooling, FAQs, proof reading of business case, proposed JDs & communications pack).- Created & managed dedicated inbox for FAQs & track correspondence from employees in scope & Trade Unions & ensured they are dealt with in a timely manner.- Organised & attended consultation meetings with Trades Unions for negotiations and provided accurate & timely information to my teams prior to the meetings (circulating agendas, taking & circulating minutes, maintain & track/update employees & Trade Unions Issues log )- Created, maintained & managed three Sharepoint sites (for project team, employees & the trade unions) & updated supporting material & guidance documents during consultation.- Maintained & managed annual leaves & special working arrangement database- Provided support to the Org Change Consultant during the Assessment & Selection process (Organising assessors’ brief sessions for Senior Managers, calibrating scores etc.).- Maintained Early VS, VS & Suitable Alternative Employment logs.- Created Equality & Inclusion Assessment documents for all change programmes.• LTM Change Programme: - Contributed to a tactical & sustainable plan for implementation by working with the Reward Team to review current pay bands, salaries & benefits & comparing it with ‘market informed’ data.• Generating materials & reports for submission to senior management to provide business insight & present different recommendations to them & the HR Business Partners (e.g. data analysis of midyear & year end performance review reports, attendance & sick leave etc.) to track & identify trends every period. Show less • Liaise with multiple recruitment consultants to secure availability of candidates at selection and assessment events.• Liaise and coordinate with candidates telephonically and electronically (e.g. interview invitations/confirmations/rescheduling etc.).• Book meeting rooms at various TfL offices for interviews.• Provide interview support to recruitment consultants.• Assist recruitment consultants monitor and produce progress reports. • Ensure that all relevant correspondence to candidates and managers is delivered in a timely, accurate and customer focused way. Show less

  • Reporting and Analytics - Business Services

    Mar 2020 - Mar 2021

  • Credit Controller/Accounts Manager

    Aug 2017 - Feb 2020

  • Team Administrator - Finance

    Jul 2012 - Aug 2017

  • Assistant HR Business Partner (Secondment)

    Sept 2014 - Mar 2015

  • Recruitment Coordinator (Contract)

    Apr 2012 - Jun 2012
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  Wilderness international kindergarten

  Jan 2024 - now

  Admissions