
Cody Jones
Customer Service Associate

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About me
Safety Specialist ✅ Heavy Equipment Professional ✅ Marine Corps Veteran✅ College Student ✅
Education

LaVergne High School
2008 - 2009
Wylie High School
2005 - 2008
Columbia Southern University
2023 - 2025Bachelor of Science - BS Occupational Safety and Health 4.0Activities and Societies: N/A Currently studying in the field of Occupational Health and Safety.

Wake Technical Community College
2022 - 2023Fire-fighting+EMT-B A•FF1+FF2•Rapid Intervention Crew•HAZMAT•EMT-B•TIMS

Texas A&M University
2019 - 2019Tower Technican 1 Telecommunications Technology/TechnicianOSHA 10 + OSHA 30CPR, AED & First AidAuthorized ClimberAuthorized RescuerHazard CommunicationsOnsite Hazard AwarenessFundamentals of Electromagnetic Energy (EME) Radio Frequency (RF)Rigging PrinciplesGin Pole PrinciplesCapstan Hoist OperationsCrane Spotter and Signal Person PrinciplesCADWELD
Experience

Men's Wearhouse
May 2007 - Apr 2008Customer Service Associate-Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.-Answered customer telephone calls promptly and in an appropriate manner.-Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.-Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.-Organized racks and shelves to maintain the visual appeal of the store.

Nashville Shores
Jun 2009 - Sept 2009Lifeguard-Trained and Certified by Ellis and Associates in CPR and first aid.-Recognize emergencies and respond immediately.-Enforce all policies and procedures pertaining to aquatic facilities.-Inspect facility on a daily basis and report unsafe conditions.-Monitor activities at the facility.-Rescued swimmers in distress.-Took part in work area cleaning and maintenance.

Five Guys Enterprises
Oct 2009 - May 2010Crew Member-Prepared daily food items, and cooked simple foods and beverages.-Stocked, organized, and cleaned kitchens and cooking utensils.-Cooked and packaged batches of food, such as hamburgers and hotdogs.-Ensured food was stored and cooked at correct temperature.-Placed clean dishes, utensils, and cooking equipment in storage areas.-Greeted customers promptly.-Assisted customers in selecting items based on needs.-Completed purchases using Point of Sale systems.-Trained new cashiers on procedures, customer service and sales techniques. Show less

Nashville Shores
May 2010 - Jul 2010Lifeguard-Trained and Certified by Ellis and Associates in CPR and first aid.-Recognize emergencies and respond immediately.-Enforce all policies and procedures pertaining to aquatic facilities.-Inspect facility on a daily basis and report unsafe conditions.-Monitor activities at the facility.-Rescued swimmers in distress.-Took part in work area cleaning and maintenance.

2nd Battalion 9th Marines
Mar 2011 - Jul 2014Motor Transport Operations• Coordinated the daily logistical requirements in support of training in garrison and combat operations in theater.• Managed and supervised daily vehicle requests, training requests, and movements as chief dispatcher. • Trained and supervised approximately 150+ Marines and sailors on the rules and regulations regarding licensing, mobility, compliance with military and state traffic laws as well as vehicle capabilities. Professionally hauled, loaded and drove heavy equipment and personnel.• Deployed to Marjah, Afghanistan for 7 months in support of Operation Enduring Freedom. While in theater, I conducted more than 120 convoys as a vehicle operator and mounted machine gunner in support of 18 separate patrol bases, to include the demilitarization of 15 of those patrol bases and the retrograde of equipment to Camp Dwyer, Afghanistan. I was part of a team that detained and transported enemy POW’s and was part of an operation that included one of the largest drug busts in Afghanistan. Show less

Training and Education Command USMC
Jul 2014 - Feb 2016TECOM General Officer Driver• Safely and proficiently conducted security, over watch, traffic surveillance and route reconnaissance for 2 different Marine Corps Major Generals.• Transported the commanding generals who at times would be accompanied by senior military generals, foreign military leaders, senior government officials, and military analyst for a total of over 100 events and 1000 miles in accident free movements.• Assisted command staff with Defense Travel System and travel plans for multiple executive personnel.• Handled and transported classified materials and documents.• Administratively conducted template design and calendar management using Excel and Outlook for board meeting read ahead guidance and daily schedules.• Represented my unit and the United States Marine Corps along with 3 other Marines completed a 26.2 mile marathon in White Sands, New Mexico wearing combat utilities and over 100 pounds of combat equipment. As a result an article titled “My Steps for Bataan” was published on marines.mil. Show less

The Basic School USMC
Feb 2016 - Aug 2017Logistics Supervisor• Effectively maintained accountability of over 30 Marines ensuring that all logistical requirements where being accomplished.• Coordinated and led professional and personal mentorship programs monthly.• Maintained the order and keeping of a multi-million dollar equipment inventory.• Led over 20 missions and mission briefs with over 1000 miles of logistical convoy movements during the support of Infantry Officer Course training in Twentynine Palms, California.

Ragle Inc
Sept 2017 - Apr 2018Traffic Controller/CDL Driver/ Heavy Equipment Operator• Excavator, Backhoe, Skid-steer, Loader, fork lift, and dozer experience.• Traffic control device set up and break down.• Crash truck/ TMA vehicle operator• Laborer

Active USA
May 2018 - Feb 2019Truck Driver• Operate and deliver brand new Kenworth and Peterbilt trucks throughout U.S and Canada to customer. • Double-Triple licensed operator.• Proficient in “piggy-back” trucking.• Forklift license.

Reed Inc.
Mar 2019 - Jul 2019Armed Guard Supervisor• Lead and supervise a team of armed guards ensuring all daily standard operating procedures were being met and completed in a timely manner.• Regulated the flow of traffic and ensured all personnel had proper credentials prior to entering the compound.• Supervised and assumed all overwatch duties and responsibilities for our area of operation, ensuring all mounted and foot patrols were being conducted on a routine basis.• Proficient in the Rapid Deployment Integrated Surveillance System (RDISS)• Weapons experience (AK47, M9, M16, M4, M19, M2, M240, M249)• Ensured proper range saftey as our company's Range Safety Officer for local nationals, third country nationals, and civilian contractors.• Base Armed Guard Escort certified by the department of defense. Show less

FASTTRAC TELECOM SERVICES, LLC
Aug 2019 - Feb 2021Crew Lead• Responsible for the crew’s well-being as well as turning in close out packages, change order requests, and time keeping.• Experienced with decommissioning towers, member replacement and structural beef up’s on towers as high as 800’.• Proficient on installment and repair of safety climbs on various types of towers.• Crown Castle TIA Inspector Certified• T-Mobile Hot Swap, Cabinet Maintenance, as well as Line and Antenna install and maintenance experience.• Proficient in foundation installation and removal• Experienced in Tower Plum and Tension as well as Guy Swaps Show less

Ragle Inc
Feb 2021 - Jun 2022Heavy Equipment Operator•Knowledge using Tremble GPS (old and new system).•Ability to read blueprints.•Dependable to safely load haul trucks of any kind.•Proficient in reading grade stakes.•Experience setting and moving concrete barriers and crash cushions with track hoe.•Reliable Heavy Equipment Operator with knowledge on Cat Bull Dozer D6-D10, Skid-Steer, Excavator, Mixer, Loader, and Roller.•Ability to setup Total Station as well as plot point using rover GNSS, and tremble systems.•Effectively managed and operated the job site water truck.•Managed and controlled the flow of traffic both day and night as well as set up lane closures. Show less

U.S. Forest Service
Jun 2022 - Oct 2022Wildland Firefighter• Red Card Certified• Wildland Fire Modular Crew trained• Engine Crew trained• Hand Crew trained• Experience suppressing wildfire within various different terrain and geographical locations.• Constructed and maintained structure protection support using water pumps, hose, and sprinklers for communal homes in danger of fire.• Knowledge building field helicopter landing zones.• EMT

Durham Highway Fire Department
Oct 2022 - Sept 2023Firefighter/ EMT• Emt-B Certified• FF1 and 2 Certificates • Rapid Intervention Crew • HAZMAT• Workplace saftey

WEAVER CONSTRUCTION TEXAS, INC.
Sept 2023 - nowHeavy Equipment Operator•Knowledge using Tremble GPS (old and new system).•Proficient in building in-field designs.•Ability to read blueprints and grade stakes.•Dependable when building electric substation pads, oilfield pads, and building pads. •Reliable Heavy Equipment Operator with knowledge on Cat Motor-grader 140M, Bulldozer, Skid-Steer, Excavator, Mixer, Loader, and Roller.•Ability to setup Total Station as well as plot point using rover GNSS, and tremble systems.•Administratively competent.•Safety and first aide advocate. Show less
Licenses & Certifications

Emergency Medical Technician (EMT-B)
Office of Emergency Medical SevicesDec 2022
Servant Leadership
Columbia Southern UniversityJan 2024
Basic Incident Command System for Initial Response ICS-200
FEMAOct 2022
National Response Framework, An Introduction
FEMAOct 2022
Awareness, Operations, Product Control and PPE
International Fire Service Accreditation CongressMay 2023
Introduction to Incident Command System- ICS 100
FEMAMay 2022
Building Your Team
Columbia Southern University
Foundations for Success
Columbia Southern University
Introduction to the National Management System
FEMAMay 2022
Leading Through Failure
Columbia Southern UniversityJan 2024
Volunteer Experience
Floater
Issued by Honor Flight Capital Region on Feb 2015
Associated with Cody JonesSponsor
Issued by Holt International Children's Services on Feb 2016
Associated with Cody JonesAssembly Line Worker
Issued by The Care Package Project on Jan 2011
Associated with Cody Jones
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