Naz Kocabas

Experience

• 

  SGS

  Oct 2015 - Apr 2024

  • Providing the organization & management of the responsible team consisting of 15 people in the role of key account supervisor and customer representative.• Carrying out the apparel process of brands and manufacturers, mainly globally, with the responsible laboratory and team.• Conducting customer meetings.• Up-to-date SOP follow-up of brands and necessary communication with Global SGS offices.• Team support in deciding the test selections and processes according to softline product category, organizing the necessary trainings and meetings for brand groups.• Supporting supervisors on key account management, ensuring brand & manufacturer cooperation.• Planning training process for new employees and providing theoritical and practical trainings.• Following the regulations, providing the necessary information and training to the team about the updates and updating the system in line with these updates.• Conducting monthly and annual internal report audits. Show less

  • Customer Service Team Leader

    Jun 2020 - Apr 2024

  • Key Account Supervisor

    Aug 2018 - Jun 2020

  • Customer Service Representative

    Oct 2015 - Aug 2018
• 

  GOZEN

  May 2024 - now

  Product & ESG Manager