David Kamugisha

Experience

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  IWayAfrica

  Jul 2007 - Jul 2008

  Systems Engineer

  -Installation of KU-band and C-Band satellite links for internet access for various clients across Uganda.-Schedule and carry out preventive and corrective maintenance for satellite links.-iWay LAN administration; Mail Servers, Routers and Switches.-Management and support at the Call Centre for RIIG (iWay Linux distribution, iWay Business Server)-Server installations (iWay RIIG, Windows servers).

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  Gateway Communications

  Jul 2008 - Nov 2011

  VSAT Engineer

  -Setup, installation and maintenance of C-Band VSAT satellite links for Barclays Bank, Huawei, Diamond Trust Bank, Weatherford head office and Rig site, Shell, Diageo, Standard Chartered Bank, British Embassy, Zain etc.-Performing acceptance test procedures for new sites, which include BER tests and power level measurements using respective test equipment.-Working with design teams to come up with proposals on connectivity solutions for customers-Configuring Client CEs (switches and routers) at point of interconnections between VSAT systems, customer network and/or with another operator.-Representing the company at technical evaluations for bid proposals and giving any clarifications that may be required. Show less

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  Vodacom

  Nov 2011 - Jul 2023

  -Uganda PoP build and implementation of MPLS WAN backbone linking Uganda to the rest of Vodacom’s PAN-African network.-Pre-sales technical meetings with Vodacom customers and working with regional sales team to get new clients on the network by closing sales.-Implementation of MPLS network for DHL, Lafarge , Huawei, Barclays Bank, Danish Embassy, Diamond Trust Bank, UBA bank, Diageo, KCB bank, Abin-bev, e.t.c-Management of PoP infrastructure ensuring right cooling, dual clean power and regulating physical access to the PoP. Implementation of changes as and when required by group.-Co-ordination and management of vendors for site surveys, installation of tail circuits/last mile and last mile integration to the network.-Ensuring projects are completed within time and budget and getting sign off from clients for billing to commence.-Managing all spare equipment and ensuring replacement of faulty equipment when required.-Resolving trouble tickets from clients by engaging vendors to rectify fiber cuts and other faults within the shortest time to enable faster restoration.-Client site visits to troubleshoot and restore services.-Weekly service delivery reporting. Show less

  • Operations Engineer

    Jan 2017 - Jul 2023

  • Telecommunications/VSAT Engineer

    Nov 2011 - Jan 2017
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  Ministry of Finance, Planning and Economic Development

  Mar 2023 - now

  ICT Officer

  -Deploy, manage and maintain ICT infrastructure at MoFPED and it's data centres.-Deploy, manage and maintain key systems at MoFPED including interfaces to Central Bank of Uganda, URA and IPPS.-Deploy, manage and maintain connectivity to Integrated Financial Management System (IFMS) sites through the WAN and at MoFPED through the LAN including email and Internet. -Protect MoFPED's information, structure, systems and networks from unauthorised access, use, disclosure, disruption, modification or destruction. Show less

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  The Tax Appeals Tribunal of Uganda

  Aug 2024 - now

  Head of Information Technology

  -Formulate and Implement Cybersecurity policy and general IT strategy.-Develop and Maintain relationships with technology vendors.-Evaluate new vendors and technologies to enhance TAT's technology capabilities.-Stay current with emerging threats, vulnerabilities and apply best practices to mitigate risks. -Manage Amazon AWS Cloud Storage Services using S3 buckets and manage Office 365 administration.-Troubleshoot and resolve hardware and network issues promptly to minimize down time.-Oversee the installation, configuration and maintenance of all hardware and network systems. Show less