Josh Lyon

Experience

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  Flowserve Corporation

  May 2006 - Oct 2016

  Responsible for marketing, product management, technology development, and technology operations for Flowserve's aftermarket connected services group. Responsible for the management of product development and customer delivery teams. Products managed include:○ Industrial wireless sensor networks○ Industrial data acquisition devices○ Edge analytics and field gatewaysServices managed include:○ Engineering analysis○ Field technical support○ Education and TrainingSoftware development managed includes:○ Cloud and embedded IoT platforms○ Embedded IoT software○ Asset management platform○ Field device configuration utilities Show less Industrial IoT Platform○ Led the development of Flowserve's Industrial IoT platform for remote monitoring industrial assets○ Led the development and implementation of training programs for sales, marketing, and end-users○ Led operational teams which maintained and supported the platform and all customers ensuring >99.9% availabilityCustom Software for Data-Logging Devices○ Spearheaded voice-of-the-customer initiatives focused on improving customer satisfaction○ Ported 5 legacy applications used for interacting with custom hardware from C++ to C#○ Introduced a standardized user experience and branding across the ported applicationsCustom Web Portal for Wireless Data Acquisition○ Developed an embedded web portal which shipped with all industrial wireless receivers○ Enabled Flowserve to penetrate the low- to mid-range markets and cloud-averse marketsCustom Self-Service Management Portal○ Developed a custom self-service portal for SharePoint○ Enabled high-request features like self-registration, password management, and user management○ Portal improvements resulted in annual labor savings and increased customer satisfaction scores Show less Social Network – Internal Implementationo Awarded the 2008 CIO 100 award from CIO Magazine for global IT social networko Facilitated knowledge transfer and increased collaboration among global IT associates Business Intelligence – Sales Dashboardo Implemented a live sales dashboard which was used by the largest division in the company o Enabled the effective management of $2 billion in annual revenueo Employed Extract-Transform-Load (ETL) technology and gained data warehousing experienceo Integrating data from key systems including Oracle, Great Plains, and custom enterprise systemsRough Cut Capacity Planningo Partnered with Six Sigma Blackbelts throughout EMEA to develop a capacity planning toolo Implemented a tool to level and plan resources across highly-engineered projects Show less

  • Senior Manager, Marketing and Technology

    Jan 2015 - Oct 2016

  • Manager, Emerging Technologies

    Mar 2010 - Jan 2015

  • IT Project Manager / Business Analyst

    May 2006 - Aug 2010
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  L2 Technology Services

  Oct 2016 - now

  IoT Practice Lead

  Helping clients unlock hidden value by delivering IoT services which include software development, system integration, and IoT consulting. Experience with a variety of delivery options including cloud, on-premise, and fog. We focus on delivering digital experiences in a platform-agnostic, business value driven approach.

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  SharpTools

  Jan 2018 - now

  Founder

  SharpTools enables home automation users to view, control, and automate their smart devices and connected home from a single pane of glass. Create beautiful custom dashboards that provide at-a-glance views of what's happening in and around your home. Create powerful automations in a simple, visual, flow-based interface with Rule Engine.