Experience

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  The fund for public interest research

  Jul 2004 - Mar 2005

  Campaign coordinator

  Coordinated public action campaigns for local and national non-profits. focused on LGBTQ+ and environmental justice issues. Organized letter-writing campaigns, held press conferences, met with public officials, and wrote press releases. Supervised and trained new staff.

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  Barton creek club and resort

  Jun 2005 - Dec 2006

  Server/bartender

  In an upscale environment, provided excellent service to club members and resort guests. Trained new staff and participated in management development program.

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  University of phoenix

  Dec 2006 - Mar 2012

  Distance learning higher education professional

  Worked in various capacities including enrolling students, retaining students, advising students regarding resources, creating and delivering peer training, developing and executing social media strategy and content, public speaking, event planning, participating and chairing various internal committees, product knowledge expert, and Leadership Development Program graduate

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  Western governors university

  Mar 2012 - now

  Subject matter expert responsible for quality and performance of Change Management and Business Management courses and supporting Ethics and Values-Based Leadership courses through data analytics, collaboration with faculty, and the development and training using Canva, Kahoot!, and Microsoft Suite tools.Provides individual and group feedback and training to over 30 evaluation faculty based on individual, team, and course data analysis.Using ServiceNow, PowerBI, and Tableau, conducts root cause analysis, interprets data, analyzes trends, and communicates findings to faculty and leadership aligned with course, project, and program outcomes, resulting in improved faculty and course performance.Course and assessment development subject matter expert: Empathy and Inclusive Collaboration, Navigating Complex ProblemsAnalyzes and interprets data to provide feedback to instructors, evaluators, and academic leaders related to course performance by conducting root cause analysis, individual evaluator performance analysis, and trend analysis. Develops and delivers 1-to-1 and 1-to-many coaching and training to improve evaluator and course performanceTrains and supports new evaluators. Show less Subject matter expert crafting personalized robust feedback to student assignments through complex analysis of student work in relation to the provided rubric for undergraduate business core courses. and undergraduate business management courses. Providing detailed, accurate feedback related to student submissions detailing competencies and areas of opportunity. *Co-lead culture and student feedback projects*Participate in projects based on subject matter expertise*Exceeding time and output performance expectations Show less *Offers direct, comprehensive support, coaching, and guidance to students *Master's of Science in Management and Leadership program expert assisting students in applying academic concepts to professional environments *Fosters student learning through innovative and motivational teaching and coaching practices.*Monitors the progress of assigned students, and offers proactive support and outreach to those students. *Uses technology-based teaching and communication platforms to aid students in their academic progress Show less

  • Lead Evaluator

    Mar 2023 - now

  • Senior Evaluator

    Apr 2022 - Mar 2023

  • Evaluation Faculty

    Nov 2020 - Apr 2022

  • Program Mentor - Graduate College of Business (Faculty)

    Mar 2012 - Nov 2020
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  Csr communications

  Jun 2024 - now

  Consultant