Experience

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  Automated computer technologies

  Feb 1997 - Mar 1998

  Software engineer

  Worked as Analyst Programmer, developing applications using FOXPRO.• Developed reports under the inventory sub-system for client Punjab Wireless Systems Corporation, a state govt. undertaking.• Carried out implementation of a financial Accounting application developed for client Punjab Agro Industries Corporation, a state govt. undertaking.

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  Cybertek

  Apr 1998 - Aug 1998

  Programmer

  Developed a client server based application using Powerbuilder/MS SQL Server constituting of inventory, order processing and financial accounting sub-systems for US based musical wholesale stores. The client being Music Software Inc. USA.

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  Kaithal cooperative sugar mills

  Aug 1998 - Jan 1999

  Freelance programmer

  Responsibilities• Developed an integrated system comprising of of Cane Procurement, Financial Accounting and Payroll sub-systems

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  Automated computer technologies

  Jan 1999 - May 1999

  Software engineer

  Enhanced an application for PUNWIRE

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  Aithent

  Jan 1999 - Jan 2002

  Systems analyst

  Responsibilities:• Developed Licensing Information Online Network (LION) project for New York State Insurance Department• Migrated LION application to Powerbuilder 7.0 and MS SQL Server 2000 for Arkansas State Insurance Department• System analysis of LION application to document workflow, use cases, user interfaces and business rules. • Developed reporting module of Licensing Environment Online (LEO) project for National Association of Insurance Commissioners, USA

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  Smartchip ltd

  Aug 2003 - Feb 2004

  Project manager/business analyst

  As a project manager/business analyst I developed functional requirements and project managed development of a smart card based electronic Purse system. Technology frame work comprised of Visual Basic and Microsoft SQL Server for the back end system and proprietary OS and cryptographic algorithm.

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  Interglobe technologies

  Aug 2004 - Aug 2009

  Managing a 20 member cross functional team of developers, testers and business analyst, I delivered multiple releases within Galileo’s mid-office suite of products for ANZ markets and web based internal applications for Asia and South Africa operations. Key Responsibiltiy:• Project managed application development projects for Travelport’s clients in Australia, New Zealand and Asia-Pacific region• Management of a cross functional team of 25 resources• Pre-sales support to Travelport on commercial initiatives• Business analysis - Mapping workflows, gap analysis, process mapping and design, functional analysis• Development of responses to commercial RFP's and SOW's• Customer engagementKey Achievements:• Facilitated successful migration of over 1000 Galileo clients to new version of Mid-office product by resolving product issues within tight timelines.• Maintained high customer satisfaction in a dynamic production support project, with frequent scope changes by implementing agile approach.• Delivered large enhancements for Asia region within Galileo Rewards, GTSM and View Point Customisation projects by implementing an annual product release roadmap and providing structure to work requests. Show less

  • Project Manager

    Apr 2006 - Aug 2009

  • Lead Software Engineer/Associate Project Manager

    Aug 2004 - Mar 2006
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  Travelport

  Aug 2009 - Apr 2011

  Project manager (client site)

  As client site project manager I was responsible for managing deliveries from offshore development team. Project managed production support stream in Mid office products and Asia Product suite of applications.Key Achievements: • Delivered a large program of work spanning multiple projects and products through careful planning and coordination with the offshore counterparts. • Maintained high stakeholder engagement with the client organisation, earning respect by delivering high quality work on a timely basis and forging strong working relationships.• In a large engagement effectively managed communication by conducting meetings and channelization of both formal and informal communication with the client organisation.• Delivered commercial responses to the customer in response to RFP’s arising from time to time and managed optimal resource utilisation. Show less

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  Simient

  Feb 2012 - Mar 2013

  Senior project manager

  As project manager I delivered multiple SharePoint implementations and business consultancy projects for several NT government clients. Individual projects ranged from $15K to $100K. Managed projects within Prince 2 frame work. Key Responsibilities:• Develop functional requirements specifications through discussions, workshops and requirement analysis sessions with the client.• Prepare project schedule, monitor and track project progress to completion.• Manage development team of 2-3 staff.• Conduct system and integration testing and support customer during user acceptance testing. • Communicate project progress, issues and risks to internal stakeholders and client.• Create and maintain project artefacts.• Develop responses to tenders and request for proposals.Key Achievements:• Migrated NT Procurement Review Board’s procurement solution to SharePoint and Nintex workflow. Successfully managed this fixed price project by controlling project scope.• Successfully delivered a distressed project, for the Cabinet Office of NT Department of Chief Ministers. Using agile approach delivered in iterations, thereby providing value to customer from early stage thereby improving customer satisfaction. • Delivered SharePoint implementation for Palmerston City Council, overcoming change resistance by successfully engaging with key staff members within client organisation. • Delivered functional requirements specifications for NT Job Portal and Skilled Visa Widget to NT Department of Business as business consultancy project. Show less

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  Northern territory department of education

  May 2013 - Jan 2015

  Project manager

  As project manager I delivered several ICT projects within transformational program Global School Budget. Individual projects ranged from $50K to $350K in value. Key Responsibilities:• End to end project management.• Worked with business user to define project scope, functional requirements, managed change requests and resolve functional queries from the development team.• Managed key stakeholder relationships.• Lead project team comprising of developers, business functions and vendor teams• Planned and implemented change management activities.• Managed project’s budget, raising and evaluation of RFP's and contract administrations.• Create and maintain project artefacts.Key Achievements:• As part of NT Department of Education’s (DoE) initiative to transform funding model for the schools, Global School Budget Program, delivered ICT projects implementing accountability framework within the school system. Critical success factor depended on meeting timelines and change management. Scope changes were managed through a vigorous change control process; conflicts within functional groups were resolved through negotiations and change resistance was overcome by differentiating real and perceived issues and identifying and working through selected users identified as change champions.• Delivered a new web based platform to capture enrolment and participation data for Family as First Teachers program. Further, participation data was integrated with School Administration and Management System (SAMS) to implement capability to report on academic outcomes of the programme participants. Project was delivered successfully managing change aspects by providing elaborate training and implementation of support help desk.• Delivered AgeGrade census data for all Northern Territory schools to Australian Bureau of Standard (ABS) for year 2014. Project was successfully delivered, managing expectations of and communications with in a multifunctional team. Show less

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  Ipp technologies pty ltd

  Oct 2015 - Apr 2017

  Project manager
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  Transport for nsw

  Dec 2022 - now

  • Senior Project Manager

    Jun 2024 - now

  • Project Manager

    Dec 2022 - May 2024