Kelley Colton

Experience

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  Trustworthy Mortgage

  Sept 2006 - Mar 2007

  Mortgage Processor

  Profound experience in verifying and validating loan information and submission to underwritersHighly skilled in following processes and procedures that need to be taken into account when maintaining liaison with loan originators.

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  Kerxton Insurance

  Mar 2007 - Dec 2007

  Admin Assistant

  Highly skilled in greeting customers and answering phone calls, Hands-on experience inrouting and distributing incoming manual mail and emailIn-depth knowledge of maintaining paper and electronic filing systems for records andmessages. Track record of answering everyday letters and email. Able to correct spelling andgrammar to ensure accuratenessDemonstrated ability to operate fax machines, copiers, videoconferencing and phonesystems, and other office toolsProven ability to make use of computers for spreadsheet, word processing, databasemanagement, and additional applicationsThorough understanding to complete forms in keeping with company procedures Show less

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  First County Mortgage

  Jan 2010 - Mar 2012

  Handled multifaceted clerical tasks (e.g., data entry, filing, records management) as the assistantto the Regional Vice President and his supporting loan officers. Demonstrated proficiencies intelephone and front-desk reception within a high-volume environment.Handled all mortgage loans from beginning to end to ensure we meet contract contingencies aswell as closing them on time.Trained new loan officers when they are hired, plans company events, creates flyers for the real estateagents, researches tax records, order supplies for all of our Virginia branches, managerial financialreports, keep our client database up to date. Quickly became a trusted assistant known for “can-do”attitude, flexibility and high-quality work. Show less

  • Executive Assistant

    Jan 2010 - Mar 2012

  • Executive Assistant and Loan Officer Assistant

    Jan 2010 - Mar 2012
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  SWBC Mortgage Corporation

  Mar 2012 - Feb 2013

   Production Manager

   Excelled in role requiring the ability to handle a variety of customer service and administrativetasks with expediency. Profound knowledge of mortgage loan processing , Familiarity with mortgage lending industry ,Proficient with MS Office products , Ability to maintain quality and high productivity whendealing with customers Organized and tracked all active loans, Monitored the status of each loan file. Obtained borrowerapplications and pre-qualification documents. Reviewed required forms & obligatory documents. Acted as back-up originator to Senior Loan Officer. Met with clients in coordination with SeniorLoan Officer. Coordinated loan funding and process. Requested additional information fromborrower’s as needed. Assisted top producer in maintaining and managing their pipeline.Supported one or more loan officers. Consistently praised by management for the quality and timeliness of reports, attention to detail,exemplary customer service delivery and team-player attitude. Show less

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  SWBC Mortgage

  Mar 2012 - Feb 2013

  Production Manager
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  TML, A Xerox Company

  Feb 2013 - Apr 2015

  Customer Care Manager
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  Highlands Residential Mortgage, Ltd.

  Apr 2015 - Aug 2022

  • Mortgage Loan Officer

    Mar 2017 - Aug 2022

  • Production Manager

    Apr 2015 - Aug 2022
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  Guaranteed Rate

  Aug 2017 - now

  VP of Mortgage Lending
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  Compass Notary Services, LLC

  Aug 2022 - now

  Owner