Kira Walls

Experience

• 

  U.S. Department of State

  Jun 2014 - Aug 2015

  Intern

  -Coordinated various congressional delegation visits to the embassy-Created, designed, and published office organizational charts to improve internal and external communications-Inspected government apartments and living quarters to ensure compliance with USG policies and procedures and prepared the apartments for incoming families arrivals

• 

  George Mason University Office of Admissions

  May 2018 - Sept 2019

  Customer Operations Services Representative

  -Served as one of the department's primary points of contact for students and their families, responding to roughly 750-1,000 calls and 300-500 emails per week and escalating complex cases to admissions counselors as needed. -Contributed to the compilation, processing, and data entry of student admission documentation, sorting through roughly 6,500 documents per week to ensure students' smooth transition into the university.

• 

  George Mason University Career Services

  May 2018 - Sept 2019

  Peer Career Advisor
• 

  National Italian American Foundation

  Jan 2019 - Jun 2019

  Intern

  -Assisted in website reconstruction to increase ease of navigation and encourage greater time spent on site-Managed social media presence including targeted content creation and monitoring post reception -Assisted in planning donor events, including congressional delegation meetings and the bi-annual Gala

• 

  George Mason University

  Jun 2019 - Sept 2021

  -Led purchasing and procurement of office materials through E_VA system and assisted staff members in department-specific budgeting and invoice submission-Manage migration of office data and materials to SharePoint-Oversee and supervise 15-20 student staff members, coordinating onboarding and offboarding procedures, hiring and training new employees, creating hiring contracts, and streamlining communications between student and professional staff members-Coordinate search processes for open positions including recruitment, scheduling interviews, coordinating travel arrangements for candidates, and guiding communications between candidates and committee members.-Facilitated cultural competency trainings for student staff members in compliance with departmental rules and regulations. Show less

  • Operations Coordinator

    May 2021 - Sept 2021

  • Graduate Professional Assistant/ Student Staff Manager

    Apr 2020 - May 2021

  • Office Assistant

    Jun 2019 - Apr 2020
• 

  Bill of Rights Institute

  Sept 2019 - Dec 2020

  -Contributed to the drafting and editing of grant proposals and major donation requests -Utilized Google & YouTube analytics functions to improve and drive targeted content creation to improve donor engagement-Recorded donations received and uploaded client information and invoices to SalesForce-Conducted comparative analysis reports to assess organizational growth in comparison to core competitors in order to identify areas for organizational expansion, growth, and improvement

  • Research Assistant

    Jan 2020 - Dec 2020

  • Development Intern

    Sept 2019 - Jan 2020
• 

  DAI

  Sept 2021 - Aug 2023

  • Senior Project Associate

    Mar 2023 - Aug 2023

  • Project Associate

    Sept 2021 - Mar 2023
• 

  Dexis Professional Services (DPS)

  Aug 2023 - now

  • Program Manager, USAID Long-term Exceptional technical Assistance Project (LEAP Global)

    May 2024 - now

  • Program Manager

    Aug 2023 - May 2024