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Daniel Odorisio

Daniel Odorisio

IT Specialist I

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location of Daniel OdorisioImperial, Pennsylvania, United States

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  • Timeline

  • About me

    Executive Productivity IT Lead | Global Support Lead Team Manager at Arconic Corporation

  • Education

    • Montour High School

      -

    • Robert Morris University (PA)

      2008 - 2012
      Bachelors Degree Information Sciences Major QPA: 3.64

      COURSEWORKComputer: Micro Technology, Programming Logic, Visual Basic Programming, Web Development, Decision Support Systems, Quantitative Analysis, Advanced System Analysis\Design, Database Management, Project Management, Global Economics, Desktop Publishing, Advanced Web Design, Networks/Data Commerce, Computer ForensicBusiness: Financial and Managerial Accounting, Management Theory and Practice, Legal Environment of Business, Labor Relations, Principles of… Show more COURSEWORKComputer: Micro Technology, Programming Logic, Visual Basic Programming, Web Development, Decision Support Systems, Quantitative Analysis, Advanced System Analysis\Design, Database Management, Project Management, Global Economics, Desktop Publishing, Advanced Web Design, Networks/Data Commerce, Computer ForensicBusiness: Financial and Managerial Accounting, Management Theory and Practice, Legal Environment of Business, Labor Relations, Principles of MarketingCommunication: Completed a four-course Communication Skills Program focused on argument and research, writing, public speaking and business communication skills.PROJECT EXPERIENCEDatabase Management• Created a relational database project based on a unique individual problem. • Analyzed user requirements, created detailed Entity Relationship diagram. • The resulting database involved table, query, form, and report generation. • Used Structured Query Language SQL, Generated programmer and user documentation. Show less

  • Experience

    • Rivers Casino

      May 2012 - Jun 2014
      IT Specialist I

      Responded to service tickets and calls in promptly timeProvided end user support to software and hardware issuesInstallation of various software and hardwareEscalated issues to IT Specialist II when necessary

    • Rivers Casino Pittsburgh

      Jun 2014 - Sept 2015
      IT Specialist II

      Configured TCP/IP networks, utilized DNS, DHCP, and LDAP Proficient in Cisco configuration of routers, switches, wireless, VPN Experience with Microsoft Exchange, Microsoft Active DirectoryCreated, Maintained, and configured Windows Server 2003/2008/2012 environmentPrinters: create IP reservations, installed on various operating systems, troubleshootExperience with Oracle, SQL DBX, and Discoverer on client PC’s and Servers

    • JENLOR Integrations

      Sept 2015 - Feb 2020

      Lead on IT Projects and Upgrades which included creating a Scope of Work, Scheduling, Managing Resources, implementation of technology & developing network diagrams and documentationUpgrade and Migration of Microsoft Exchange to Office 365 & Exchange 2016Creation and Implementation of RDS, DC, File Server, DHCP, DNS, LDAP, Printer Server & other rolesProcessed Active Directory Domain Migrations and UpgradesSetup & Configured Site to Site DFS ReplicationVirus Removal & Remediation for Network Wide Viruses, disaster recovery Show less

      • Implementation Team Lead

        Jun 2019 - Feb 2020

      • Project Manager

        Jan 2018 - Feb 2020

      • Systems Engineer

        Sept 2015 - Jan 2018

    • Rivers Casino Pittsburgh

      Feb 2020 - Jul 2020
      IT Supervisor

      Responsible for a IT Specialist teamEscalation point for any IT hardware or software issuesConducted interviews and hiring responsibilitiesMonitored performance of teamCreated and Maintained Vendor Relationship, request multiple quotes from various vendors for lowest costConducted Team Meetings to discuss roadmap and upcoming eventsApproved time and asset purchases

    • TEKsystems

      Sept 2020 - Jan 2021
      Executive Productivity Support Engineer

      Dedicated IT resource for all “C“ level, Presidents, Vice Presidents, and Director level employeesManages and tracks IT Assets for North American OperationsProvides mobile solutions for all USA employeesMember of Global Support Lead Team

    • Arconic

      Jan 2021 - now

      Manage and lead Corporate IT Support Team including Executive SupportLead escalation team consisting of all Business Unit IT support (Global Support Lead Team)Manage, track and inventory IT AssetsPlan and coordinate with external vendors to align business needs with IT solutionsOversee all North American Mobile Phone OperationsSaved Arconic $121,000/year on mobile phone service fees through renegotiationStrengths include execution under high pressure, excellent communication skills, identifying an issue with quick resolution, high sense of urgency Show less

      • Executive Productivity Lead

        Oct 2022 - now

      • Global Support Lead Team Manager

        Jul 2021 - now

      • Executive Productivity Support Engineer

        Jan 2021 - Oct 2022

  • Licenses & Certifications