Susana Chacón Bustos

Susana chacón bustos

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location of Susana Chacón BustosCosta Rica
Phone number of Susana Chacón Bustos+91 xxxx xxxxx
Followers of Susana Chacón Bustos249 followers
  • Timeline

    Jan 2011 - Jul 2020

    Quality and Enviromental Manager

    COOCAFE R.L
    Jan 2011 - Nov 2015

    Senior Consultant

    ACERES Consultores
    Jul 2020 - Sept 2022

    Project Manager

    COOPESARAPIQUI R.L
    Oct 2022 - Jan 2024

    Consultor Jr

    INTEDYA (International Dynamic Advisors)
    Current Company
    Jan 2024 - now

    Analista Sistema de Gestión

    Holcim Costa Rica
  • About me

    Consultora, Auditora y Capacitadora Normas ISO

  • Education

    • Centro de estudios brasileños

      2009 - 2010
      Portuguese
    • Universidad de costa rica

      2001 - 2009
      Chemical engineering

      Actividades y grupos:Course assistant (Measurement and Treatment of Experimental Data, Laboratory of Laboratory of Fluid and Heat Transfer Operations, Safety and Industrial Hygiene) Assistant in the Forest Products Laboratory of the Engineering Research Center

    • Universidad técnica nacional

      2011 - 2018
      Bachelor's degree occupational health and environment engineering
  • Experience

    • Coocafe r.l

      Jan 2011 - Jul 2020
      Quality and enviromental manager

      • Responsible for the Fair Trade standard in the base cooperative and support for managers of base cooperativas. (complete Coffee supply chain) Leader of the Internal Management System in the continuous review of the standard, creation of documents, records, search of sales information, information entry in E-Cert, registration of roasted coffee transactions in ConnectFT, performance of internal audits in the base cooperatives.• Head of the OXFAM Fairtrade chips project• Support to export departmentCreation of ICAFE contracts, review of contracts with the client, perform FADS, coffee shipments through courier; Ecommerce through Amazon• Support to coffee traderSale of green and roasted coffee international (United States, Germany, England, Spain, South Korea, Australia, New Zealand) or national clients (new or potential ones). Principal contact between client and cooperative.• Participation in national and international fairs to negotiate green and roasted coffee.Search for appointments, preparation of samples, catalogs, cards, brochures, coffee tasting, customer follow-up from quote to product export and future new purchaseCosta Rica: BTM, Sintercafe, Festival de CaféUSA: Specialty Coffee ExpoCanada: CHFA West Conference• Responsible for the production and marketing of roasted coffee brands.Programming of coffee roasting productions according to consumption and sales; search for green coffee, in charge, together with the taster and roaster, of the verification and control of the roasted coffee process, creation of a safety manual according to FSMA, review of health and safety measures in the roasting plant and dry processing of coffee, development of manual and records of quality, safety, pests, cleaning according to Standard Operating Procedures (SOP’s).•Representative of the cooperative in the Chamber of Roasters of Costa Rica• Establishment of Coffee Tour Mostrar menos

    • Aceres consultores

      Jan 2011 - Nov 2015
      Senior consultant

      Consulting in different coffee cooperatives in Guatemala, Honduras, Nicaragua, Brazil, Peru in logistical support for the design, training, implementation and monitoring of Wastewater Treatment SystemsSupport in the internal audit processes and corrective actions of different coffee standards (Fairtrade, Rain Forest, UTZ, Illy, Organic)

    • Coopesarapiqui r.l

      Jul 2020 - Sept 2022
      Project manager

      • Responsible for the Management System and the Fair Trade standard in the cooperativeFunctions: staff training, creation of documents and / or records, continuous monitoring of changes in the standard, communication with producers, management, Board of Directors, meetings with CLAC, among others.• Responsible for Occupational Health of the restaurant and tourDevelopment of the emergency plan, staff training, first aid review and update, first aid kit, creation and monitoring of protocols• Head of chips projectLink between OXFAM Fairtrade, a Belgian organization that buys and sells products from Fair Trade origin, the cooperative (raw material supplier) and the “maquiladora”; carrying out the programming of productions, purchase of supplies, inventory control, invoice collection• Support to general managementContinuous meetings with public institutions such as PROCOMER, INA, in order to search for projects for the continuous improvement of the cooperative.Search for new ways of marketing coffee, such as entering Ecommerce through Amazon; help in planning and organizing internal events• Blue Flag Program ManagerCreation of a work team with the leaders of the different departments to obtain the star in the agricultural category.• Development of Pitch Deck and One Pager program Seedstars (RamUp) Mostrar menos

    • Intedya (international dynamic advisors)

      Oct 2022 - Jan 2024
      Consultor jr

      Consultora, Auditora y Capacitadora Sistemas de Gestión para normas ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 50001, ISO 14064, INTE B5, FSSC, HACCP

    • Holcim costa rica

      Jan 2024 - now
      Analista sistema de gestión
  • Licenses & Certifications

    • Good manufacturing practices bpm and haccp

      Lsqa centroamérica
    • Auditor interno sistemas de autocontrol, planes de prerrequisitos y appcc / haccp

      Intedya (international dynamic advisors)
      Oct 2024
    • Building a strategic commitment to sustainability

      Skillsoft
      Jan 2024
      View certificate certificate
    • Iso 15189:2022 medical/clinical laboratory quality management systems internal auditor

      Intedya (international dynamic advisors)
      Feb 2024
      View certificate certificate
    • Iso 14001 internal auditor

      Iqnet association
      Jan 2021
    • Iso 22716:2007 good manufacturing practices (gmp) for cosmetics guide internal auditor

      Intedya (international dynamic advisors)
      Nov 2023
      View certificate certificate
    • Preventive controls for human food certified

      Food safety preventive controls alliance (fspca)
      Jul 2017
    • Iso 9001:2015 quality management system internal auditor

      Intedya (international dynamic advisors)
      Nov 2022
      View certificate certificate
    • Iso/iec 27001:2022 information security management systems internal auditor

      Intedya (international dynamic advisors)
      Jan 2023
      View certificate certificate
    • Certificación six sigma yellow belt

      Pxs
      Jul 2021
  • Volunteer Experience

    • Volunteer

      Issued by Centro de Educação Profissional São João Calabria, Vila Nova, Porto Alegre - RS, Brasil on Jan 2009
      Centro de Educação Profissional São João Calabria, Vila Nova, Porto Alegre - RS, BrasilAssociated with Susana Chacón Bustos