Experience

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  Treasure island resort and casino

  Nov 2004 - Aug 2010

  Floor supervisor

  Collaborate with management and gain knowledge of their responsibilities to develop time saving methods for payroll, promotional identification procedures and tournament data collection.Monitor game operations to ensure that house rules are follow, that tribal, state and federal regulations are adhere to, and that employees provide prompt and exceptional guest service to up to 90 guests.Supervise, train and mentor 20-25 staff members, perform monthly audits and evaluations, and resolve conflicts with guests and employees Show less

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  Independent contractor

  Oct 2010 - Oct 2015

  Line dance instructor

  Teach up to 100 student 12-75 years of age students of all ages how to line dance.Provide alternatives for those less able and cater to individual needs, abilities and learning styles.Encourage, entertain and enjoy each student that braves the dance floor.Marketing for events, lessons and potential clients through social media, advertising and proposals.

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  Inver hills community college

  Jan 2011 - Dec 2012

  Online student mentor

  English and Adult LearnersAssist 120-150 online learners per semester in attaining their academic goals in their courses.Guide students in assignments, discussion posts and any matters they feel more comfortable discussing with a peer.Act as a liaison between students and advisors to achieve success for the student and the program.

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  Minnesota pollution control agency

  May 2011 - Sept 2011

  Student worker

  Organize, prioritize and archive MPCA records in Access and Excel databases.

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  Jbm patrol & protection corp.

  Jul 2014 - Dec 2019

  Operations manager

  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to job audits, classifications, and sensitive issues with 80 employees, 30 client accounts and 7 personnel in management.• Recruit, screen, interview, hire, onboard and train personnel based on fit for various job sites lowering turnover and increasing engagement while our company grew 200% in 5 years.• Investigate, compare and repair payroll/punch reports for 80 employees while adhering to labor laws and adjusting business practices according to those ever-changing labor laws and Minnesota Data Practices Act.• Develop and facilitate face to face courses in compliance with governing board for all pre-assignment training and continuing education courses for security officers.• Maintain documentation for employee files with ongoing training, counseling, positive reports, self and company reviews. That data is also used to complete reference checks and unemployment disputes once an employee has left the company. • Systems, Devices and Software used: Microsoft Office, Indeed, Minnesota Works, Celayix (HRIS), copier, printer, fax, scanning, cloud storage, and Icom radios. Show less

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  Per mar security services

  Mar 2020 - now

  Operations manager

  • Expand business and employee growth from 145 employees in 2020 to 260 in 2024 through talent acquisition, compensation analysis, developing rapport with new clients and existing client relations, and streamlining the previously lengthy onboarding process.• Facilitate and investigate unemployment, worker’s compensation and other sensitive claims while working under employment laws and providing reasonable accommodation in accordance with the ADA. • Developing our diverse team of officers, account managers and direct reports to lead their staff through inclusion, collaboration, coaching and disciplinary actions with a solution-based approach. Maintaining those milestones through records management. • Review financial statements, P&L reports, market analysis, and other performance data to measure goal achievement, competitive compensations, and to identify areas needing cost reduction. • Develop and facilitate face-to-face courses in compliance with governing board for all pre-assignment training and continuing education courses for security officers.• Systems, Devices and Software used: Win Team, Kwantek, Laserfische, Sharepoint and Microsoft Office. Show less