Experience

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  Support squad

  Jul 2006 - Oct 2008

  Founder

  Provide on-call basis support for start up companies and SMB.team comprised of 4 support engineersSupport included (but not limited to)- setting up network and servers- scheduling backup - assisting in finding required business solutions.

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  Business innovation group

  Oct 2008 - Jan 2009

  Support engineer

  - Provide Level 1, 2 and 3 tech support to all users.- Manage Active directory/Domain/SQL/ file server- Implement needed setups and patches

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  Emirates link maltauro llc.

  Feb 2009 - Feb 2012

  It officer/coordinator

  * Develop and maintain the IT policy of the Company.* Plan, develop and implement needed networks, set ups.* Prepares project plans for the required budgets and equipment.* Evaluates software vendors and solutions.* Ensure maximum availability of computer systems throughout the Company.* Responsible for the provision and development of IT infrastructure services including desktop applications, Local and /or Wide Area Networks, IT security, servers & telecommunications.* Responsible for IT hardware, software and maintenance procurement.* Development and implementation of new systems and provide tech support.* Develop, control and ensure the security and effective operations of all IT systems.* Maintain and develop the company website.* Create and implement IT procedure for quality policy, keep and maintain records and documents.* Coordinate with Purchasing and Accounts Department for the purchased orders and follow up deliveries, set-up and configuration of equipment.* Arrange for equipment calibration and periodical maintenance.* Manage the IT function on a day-to-day operational basis. Show less

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  Commodore contracting/commodore group

  Apr 2012 - Nov 2017

  It manager

  • Current project : adopting SAP B1 for Commodore Group • Manage the IT team which supports at levels 1 to 3.• Manage IT operations from corporate subsidiaries and provide best possible solution based on business objectives. • Actively involved in IT assets salvaging and recycling.• Deploy and support tools and platforms essential to the organization.• Providing the ICT technology infrastructures for an organization and contributing to organizational policy regarding quality standards and strategic planning.• Plan and implement procedures and policies.• Planning, developing and implementing the ICT budget.• Managing all ICT projects and operations• users and staff training and awareness Show less

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  Albaddad group

  Dec 2017 - Aug 2018

  Ict manager

  Governance• ICT Strategy and Planning• Risk Management• ICT Procurement• Policy, Process and Procedures• Performance Measurement• ICT Resource Management• Monitoring and ComplianceBusiness Systems and Applications• Software Acquisition• Software Design and Development• Software Maintenance and Management• Business Process AnalysisInfrastructure and Technology• Infrastructure and Architecture• Virtualisation• Capacity Management• Communications and Network Management• Data Storage• IT Asset Management• Systems Acquisition• Systems Design and DevelopmentIT Business Continuity• Disaster Recovery• Backups• Replication• Redundancy• Data RecoverySecurity• Incident Management, Reporting and Response• Physical and Environmental Security• Network and Communications SecurityProject Management• Initiation• Planning• Execution• Reporting• Monitoring and Controlling• Closing less Show less

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  Jannah hotels + resorts

  Aug 2018 - now

  Define and implement IT strategy for JHR Corporate to deliverthe brand promise.Define and deliver Projects & IT agenda for JHR in ITApplications and IT Ops for maximum impact and ROILead corporate IT vision to adopt latest for business andguest needsLead IT team professionals, provide knowledge transfer, mentor, guidance & support. Monitor the utilization of the IT budget in line with thedelegation of authority and limits defined.Lead technology evaluation & adopting for guest and staff.Lead reporting to Management on IT matters for JHRCorporate.Develop and maintain relationship with third party providersincluding technology partners, IT architects, etc.Manage ICT datacenter and cloud services with support teamReview and negotiate SLA Show less

  • Corporate Director of IT

    Feb 2020 - now

  • Area IT Manager

    Aug 2018 - Feb 2020