Experience

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  Houston press & austin chronicle

  Jan 1995 - Jan 1999

  Advertising sales account executive
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  The austin chronicle

  Jan 1995 - Jan 1998

  Advertising sales executive, outside sales
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  Katy isd

  Jun 2004 - Aug 2011

  Instructional trainer, educator

  ▪ Led grade-level teams and instructed students across diverse levels, including SPED, At-Risk, Academic, and Pre-AP. Successfully implemented the Readers/Writers Workshop model and seamlessly integrated technology and innovative best practices to meet the needs of 21st-century digital learners, operating a fully paperless classroom.▪ Designed and executed differentiated instructional strategies to ensure rigor, engagement, and inspiration for all learners, adapting methods to address individual learning styles.Mentorship and Support: Coached and supported new teachers and staff by providing guidance in classroom management, behavior interventions, and instructional strategies to effectively reach all learning styles.▪ Served on the District Pilot Technology Team, leveraging technology to enhance learning and promote student engagement beyond the classroom. Trained and maintained departmental and campus technology resources, including Edmodo, Wikis, and Web 2.0 tools. Recognized for expertise in technology-based instruction and tools.▪ Member of the District Curriculum Writing Team. Delivered district-wide professional development sessions and facilitated horizontal alignment meetings focused on technology-based instruction and tools.▪ Collaborated with LSSPs, diagnosticians, teachers, and students to conduct observations, identify behaviors, and develop intervention plans tailored to individual academic and behavioral needs.Co-Teaching and Collaboration: Established strong co-teaching partnerships across various content areas, fostering effective collaboration to support diverse student populations, including SPED and mainstream students.▪ Provided targeted support to teachers by developing strategies and instructional methods to address the unique learning and behavior needs of students, particularly within the SPED population. Show less

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  Houston a+ challenge

  Jun 2013 - Aug 2016

  Literacy performance coach

  ▪ Directed efforts to increase literacy achievement for student population by instructional coaching, preparing materials, planning and executing professional development strategies, and adapting to student learning styles. ▪ Prepared relevant reports through the collection, analysis, of data and survey responses, including those related to instructional and professional feedback from staff. Interpreted and utilized student data results, while simultaneously collaborating with Professional Learning Committee, to design and implement a school-wide learning model at both the district and campus levels. ▪ Transformed classroom learning to a workshop environment by coaching educators using standard coaching model, real time feedback and modeling lessons in the classroom.▪ Steered campus growth levels from 7th to 1st place in the district by implementing and teaching learning and instructional workshops. Show less

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  A+ unlimited potential charter school

  Jun 2016 - Jun 2017

  Principal learning coach, founding leader

  ▪ Founding Leader in startup charter school program. Utilized learning design principles to develop and scale an instructional coach training program, resulting in an average of two years’ growth for learners and exceeding projected growth by 250-275% in reading and math, as measured by NWEA MAP® scores.▪ Led recruitment, hiring, and operational process creation. Collaborated with the CEO to define strategy and vision, execute plans, establish performance metrics, and address data-driven needs to improve student and organizational success.▪ Proposed and implemented individualized learning pathways through the GREAT Personalized Learning Model. Focused on student growth, relationship building, learning methodologies, and empowerment.▪ Successfully implemented Restorative Practices as relationship management to support diversity in the student population which contributed to two years of learning achieved in one year.▪ Served as a subject matter expert in education technology, demonstrating the value and capabilities of products during engagements and leveraged new technology to increase the impact of learning programs. Show less

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  Nwea

  Mar 2018 - Jul 2019

  Learning and development consultant, instructional designer & facilitator

  ▪ Conducted learner needs assessments, developed strategic learning and instructional plans, and developed supporting policies to enhance professional learning delivery for over 100 team members and consultants.▪ Developed and executed coach training programs and workshops grounded in adult learning theory. Improved coach training effectiveness by 35%, and increased coach efficacy and tenure by 25%.▪ Designed and implemented learning plans and professional development programs for education consultants, as well as state, regional, and local leaders.▪ Facilitated workshops, and improved training effectiveness, assessment practices, and educational outcomes.▪ Collaborated with Product, Design, Learning, and Senior Leadership to assess current learning ecosystem and launch two new learning products. Contributed to the design of client-facing professional development products on multiple LMS platforms. Show less

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  The nuance group, llc colorado

  Jun 2019 - Mar 2020

  Executive coaching, leadership development consultant

  ▪ Partnered with public and private sector clients to drive transformational change through leader assessment, change management, strategic advising, goal setting, and executive coaching. ▪ Delivered 1:1 strengths-based, positive psychological coaching to leaders across levels, including C-Suite and mid-management. ▪ Designed and implemented a strategic playbook and coaching model for leaders that improved organizational engagement, leadership efficacy, and team engagement.▪ Created, administered, and analyzed 360 Feedback assessments to craft tailored coaching plans for leaders. ▪ Designed and delivered comprehensive leadership development materials, including workshops, toolkits, and frameworks, to equip leaders with the skills and strategies needed to drive organizational success.▪ Subject matter expert on the topics of corporate leadership development. Represented the company and provided thought leadership at industry conferences, webinars, and other public forums. Show less

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  2u

  Mar 2020 - now

  ▪ Lead a team of 10 employees responsible for coach effectiveness and student learning. Increased team performance through training programs, personalized career pathing, and innovative team-building strategies. Improved coach efficacy by 25% and team engagement by 20%.▪ Spearhead collaboration with internal and external partners to optimize online learning and identify additional resources to support client success and learning engagement. Increased retention across programs serving over 3,000 students.▪ Implement strategies that enhance coaching, client partnership, and learning curriculum and experiences. Resulted in a 45% increase in positive feedback and improved satisfaction within nine months.▪ Leverage data insights to inform team learning and development programs. Achieved a 75% increase in NPS scores within 120 days. ▪ Design and facilitate individualized client learning programs in order to guide coaches learning and development and improve client success. ▪ Champion a culture of inclusivity, diversity, and growth. Cultivating a sense of pride, work-life balance, and professional development through recognition programs and career pathing opportunities.▪ Promoted from Student Success Manager in 2021 Show less

  • Senior Manager Customer Success, Retention & Development

    Jul 2021 - now

  • Admissions Counselor-Sales, Onboarding and Recruitment

    Mar 2020 - Jul 2021