Mohammad Abdul Rahman

Experience

• 

  Godrej & Boyce Mfg. Co. Ltd.

  Jun 1994 - Mar 1995

  Trainee Engineer

  Started career in EBE (Electronics Business Equipment) section after graduation.

• 

  Midas Business Machines Pvt. Ltd.

  Jul 1995 - Feb 1997

  Computer Hardware Engineer

  Reporting to IT Manager with the responsibilities of installation, maintenance and support of Novell Netware/Windows NT /UNIX networks, SCSI devices along with technical support and preventive maintenance to existing clients.

• 

  McDermott International, Ltd

  Apr 1997 - now

  • Delivers client IT services, ensuring precise alignment with contractual requirements.• Assist PMT in crafting precise IT estimations with terms and IT support plans.• Serve as the IT focal point of contact, delivering targeted client service and support after services in Middle East and India.• Initiate ongoing enhancement of site knowledge and professional competencies.• Manage client services, collaborating with teams to execute Change Management approved requests.• Lead initiatives to optimize service delivery for peak efficiency and effectiveness, guaranteeing exceptional customer value.• Govern service design evolution, ensuring appropriate scale, scope, and service level management.• Drive operations forward with innovative models and architectures, while guiding and leading teams.• Managing Vessel IT Operations with any requirement of enhancement or optimization of higher bandwidth for the vessels.• Dealing with VSAT and Starlink vendors for providing communication service on the vessels• Delivering IT projects as per the standard of McDermott PMO framework. Below are few major projects listed o Starlink LEO and Marlink VSAT failover connectivity on MDR vessels. o PBX, PAGA system upgrade on DB32 MDR vessel. o Autodesk Forge and PLM integration for Engineering 3D models Aramco Projects o Digital Platform for Dubai Yard employees o Batam Yard timekeeping improvement (Digitization) o Batam Modernize Medical clinic system o Dubai, Hague, Singapore, Chennai & London Datacenters Migration. o Windows 10 Program and Productivity Tools o Setup various project site offices for clients. Show less IT Leader Operational Excellence Strategic InnovatorAs a seasoned IT leader, I have driven transformative initiatives across McDermott’s portfolio in the Middle East, Caspian and India. With expertise in infrastructure management, operational optimization, and strategic alignment, I have successfully delivered cost savings, enhanced system integrity, and fostered collaboration across diverse regions. o Key Achievements:- Achieved 35% OPEX cost savings through innovative processes and preventative maintenance analytics. o Delivered safe asset separations during mergers, ensuring statutory compliance. o Designed and deployed automated software and patch management, streamlining IT operations. o Maintained 99% uptime across infrastructure through change assurance and continuous improvements. o Led the redesign of Data Centre & WAN strategy, yielding 40% cost efficiencies. o Modernized regional disaster recovery processes, achieving 99% SLA compliance. o Leadership Excellence:- Managed multi-functional teams and maintained IT operational integrity across 7 countries. o Directed telecommunication and data infrastructure solutions for high-profile EPCI projects in MENA. o Spearheaded the design of digital twin environments for ADNOC & ARAMCO. o Asset Management Innovations:- Implemented Level 2 IT Asset Management procedures with a ServiceNow Dashboard for lifecycle tracking. o Introduced digital asset automation with “Asset Track,” improving accuracy and efficiency. o Conducted regular audits, ensuring compliance and transparency.My commitment to excellence and innovation has consistently driven operational success, cost efficiencies, and user satisfaction, aligning IT strategy with business goals. Show less Early Career Across McDermott’s IT functionMy early career roles included supervisory responsibilities in Service Desk, System Analytics, Network/Server; Administration and Telecommunications. My ambitions targeted systematically augmenting my corporate IT capabilities and I developed a passion for Telecom systems, including regional ISPs, internal system design expertise and business integration. My capabilities matured through Commercial and projects skills via membership in McDermott’s Global business acquisition program and roles pursuing integration of acquired business into McDermott’s regional ITnetworks. My experience and high performance led to expanded accountabilities of team leadership roles and assignments in newer geographies across McDermott’s regional portfolio. I am very proud to have supported McDermott’s regional GDP program and enthusiastically trained UAE, Saudi and Qatar college interns with baseline IT systems, inspiring their interest in digital careers. Show less

  • IT Service Delivery | Global Project Manager | Global IT Vessels Operations

    Jan 2012 - now

  • IT Leader | Operational Excellence | Strategic Innovator | Marine IT Operations Manager

    Jan 2007 - Jan 2012

  • IT Technical Services Supervisor, System Administrator and Analyst

    Apr 1997 - Jan 2007